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Food Service Cook

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

overtime pay
on-demand pay
meal plan
Employee Discounts
401(k) program
Tuition Discount
Bereavement leave

Job Description

Lion Country Safari, located in Loxahatchee, Florida, offers a unique and vibrant work environment where employees can experience the excitement of working alongside wildlife such as roaring lions and swinging chimpanzees. As a well-established cultural attraction, Lion Country Safari partners with SSA Group, a company with over 50 years of experience in creating exceptional hospitality experiences. SSA Group excels in seamlessly integrating admissions, culinary, and retail operations, allowing cultural venues like Lion Country Safari to maintain their mission-focused goals while enhancing visitor experiences. SSA Group's approach, known as 452 Hospitality, emphasizes people, innovation, and operational intelligence to foster memorable moments and lasting impacts for guests and employees alike.

The Food Service Cook role at Lion Country Safari is an engaging opportunity for individuals who thrive in fast-paced, lively settings. This position involves supporting both back-of-house and line restaurant prep activities to ensure daily operations run smoothly. Employees in this role are responsible for meeting high standards related to quickservice, food quality, safety, availability, merchandising, and guest service. Beyond routine tasks, the cook plays a vital part in maintaining food safety protocols and hygiene standards, including proper food handling, temperature monitoring, and waste management. Team members are expected to maintain cleanliness and organization in their work environment while adhering strictly to SSA Group's policies and safety rules, fostering a safe and efficient workspace.

This is a dynamic role that offers not only an energetic work environment but also opportunities for professional growth and development within the company. The cook works closely with kitchen and executive chefs under the guidance of kitchen management, engaging actively in daily prep, inventory control, and responding proactively to guest and client feedback to sustain high satisfaction levels. Additional responsibilities may include supporting other operational areas as needed, assisting with dishwashing, and maintaining up-to-date knowledge of menu items and specials. Candidates who are personable, professional, and eager to take initiative will find this position rewarding and fulfilling.

SSA Group values inclusivity, promoting an environment where team members are empowered and encouraged to grow. The company also emphasizes sustainability and conservation efforts, integrating them into the business model and educational opportunities for staff. Community engagement and giving back are core aspects of SSA's culture, making the Food Service Cook role not just a job but a chance to be part of a meaningful and supportive team.

Overall, working as a Food Service Cook at Lion Country Safari offers a unique blend of excitement, community involvement, professional development, and the chance to work amidst nature's wonders in a culturally significant attraction. With competitive pay, flexible schedules, and a comprehensive benefits package, this opportunity stands out for individuals seeking more than just a typical culinary role. Joining the SSA Group team means becoming part of a company dedicated to diversity, innovation, and operational excellence—making a lasting impact on both guests' experiences and team members' careers.

Job Requirements

  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed
  • Strong interpersonal and communication skills
  • Exceptional problem solving/decision making skills combined with the ability to be organized
  • Demonstrates the ability to remain flexible in a fast-paced environment
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
  • Food handling license preferred
  • 1-2 years food preparation experience

Job Qualifications

  • Strong interpersonal and communication skills
  • Exceptional problem solving/decision making skills combined with the ability to be organized
  • Demonstrates the ability to remain flexible in a fast-paced environment
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
  • Food handling license preferred
  • 1-2 years food preparation experience

Job Duties

  • Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
  • Support restaurant prep (BOH and line) for daily operation
  • Meet daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
  • Ensure proper food quantities are set for daily and ongoing service
  • Participate in safety logs including food temperatures, rotation and waste as necessary
  • Ensure safe food handling is maintained
  • Ensure proper uniform, hygiene, hand-washing and glove use with self
  • Maintain a SSAfe work environment by abiding to all SSAFETY rules
  • Follow through daily prep and items lists, as assigned
  • Actively help to support operation in assigned role, supporting holes as necessary
  • Actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
  • Communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
  • Remain knowledgeable of all menu items, prices and specials for sharing with guests
  • Assist with dishwashing as necessary
  • Perform other tasks as deemed necessary
  • Maintain a clean, safe and organized work environment
  • Uphold and demonstrate a complete understanding of company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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