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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
eligible for overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) program with 15% company match
Tuition Discount through Partnership College
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Group has been a trusted partner in the hospitality industry for over 50 years, specializing in creating exceptional experiences for cultural attractions and their visitors. With a focus on designing seamless guest journeys that integrate admissions, culinary, and retail services, SSA Group embodies innovation and human connection to enhance every moment. Recognized under the umbrella of 452 Hospitality, the company’s philosophy revolves around people-first strategies, operational intelligence, and forward-thinking innovation. This dedication helps SSA Group maintain its leadership in the food service and hospitality sectors by consistently delivering outstanding service and memorable moments that resonate with guests long after... Show More
Job Requirements
- High school diploma or equivalent preferred
- Food handling license preferred
- 1-2 years of food preparation experience
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to remain flexible in a fast-paced environment
- Physical ability to stand for extended periods
- Ability to handle boxes weighing 10-35 lbs
- Ability to work varied hours, including nights, weekends and holidays
- Commitment to uphold company policies and safety standards
Job Qualifications
- Food handling license preferred
- 1-2 years food preparation experience
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to remain flexible in a fast-paced environment
- Team player with professional and upbeat demeanor
- Physical ability to stand for extended periods and handle boxes weighing 10-35 lbs
- Ability to work varied hours including nights, weekends and holidays
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Supports restaurant prep (BOH and line) for daily operation
- Meets daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
- Ensures proper food quantities are set for daily and ongoing service
- Participates in safety logs including food temperatures, rotation and waste as necessary
- Ensures safe food handling is maintained
- Ensures proper uniform, hygiene, hand-washing and glove use with self
- Maintains a SSAfe work environment by abiding to all SSAFETY rules
- Follows through daily prep and items lists, as assigned
- Actively helps to support operation in assigned role, supporting holes as necessary
- Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
- Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- Remains knowledgeable of all menu items, prices and specials for sharing with guests
- Assists with dishwashing as necessary
- Perform other tasks as deemed necessary
- Maintains a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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