Food Service Attendant

St. Charles Health System is a leading healthcare provider committed to creating America's healthiest community through a spirit of love, compassion, and dedication to better health, care, and value. Known for its high standards and quality services, St. Charles Health System emphasizes accountability, caring, and teamwork as core values that shape its operations and foster an environment of excellence. The organization offers a comprehensive range of healthcare services and is distinguished by its commitment to patient-centered care and community wellness. The Food Services Department of St. Charles Health System is a dynamic and fast-paced team that delivers world-class food and beverage services across multiple venues including patient room service, a café, deli, and catering. This department plays an integral role in supporting patient satisfaction and overall hospital operations by ensuring that nutrition needs and quality dining experiences are met in a timely and professional manner.

The Food Service Attendant position is a relief role offering variable shifts with a pay range of $19.81 to $24.76 per hour, supplemented by differentials such as a 15% relief differential, swing shift differential of $2.50 per hour, night shift differential of $5.50 per hour, and weekend differential of $2.00 per hour. This role is ideal for individuals who thrive in a flexible and multifaceted work environment within a reputable health system. As a Food Service Attendant, the individual will be cross-trained in various food service functions including room service tray preparation and delivery, dish room cleaning, and café/deli operations. The position demands versatility, as daily tasks vary depending on departmental needs to cover absences and ensure continuous service delivery. Responsibilities include preparing food and beverages safely, handling cash, operating espresso machines, delivering meals to patients, and maintaining the cleanliness and organization of kitchen and food service areas. Attendants will also participate in catering events by serving, bartending, and assisting in set-up and clean-up.

St. Charles Health System's Food Service Attendant is expected to uphold the highest standards of customer service, adhering to safety, dietary, and sanitary regulations including specialized knowledge of therapeutic diets and Hazard Analysis Critical Control Points (HACCP) standards. This role ensures patient safety and satisfaction through accurate meal delivery using a double patient identifier process and clear communication with nursing staff about any patient precautions. The position also demands participation in lean continuous improvement initiatives supporting the organization's health system vision and corporate integrity policies. Although this role does not involve supervisory responsibilities, it is critical in supporting a positive and efficient food service environment. The Food Service Attendant works with a diverse population and must be capable of working independently and as part of a team in a stressful, high-volume setting while maintaining attention to detail and quality. A commitment to maintaining a safe and clean work environment and the ability to comply with legal and organizational policies is essential. This opportunity suits candidates who have prior food service or customer service experience, basic to intermediate computer skills, and the capacity to perform physical tasks related to the job including standing, walking, lifting, and handling various cleaning tasks. If you are seeking a rewarding role in a community-focused healthcare setting with opportunities for skill development and flexible work scheduling, this Food Service Attendant position at St. Charles Health System offers a collaborative and supportive workplace dedicated to health and wellness.