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Food Service Associate - Seasonal Flex

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.43 - $18.64
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Work Schedule

Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K with company match
Tuition reimbursement after six months

Job Description

Aroma Joe's Baristas are part of a dynamic and energetic team dedicated to fueling the modern world with exceptional coffee experiences. Aroma Joe's, a brand under Global Partners LP, stands as a beacon of quality and community involvement, combining a passion for great coffee with a deep commitment to customer satisfaction. Global Partners, a Fortune 500 company with over 90 years of experience, has built its reputation on taking care of customers, guests, communities, and employees alike. This longstanding commitment to excellence and sustainability forms the backbone of their operations, driving their success in fueling communities responsibly and sustainably.

The role of a Barista at Aroma Joe's is more than just preparing coffee; it's about creating a personal and memorable customer experience every single day. Baristas are known for their upbeat, lively, fun, and energetic approach that brings people together and energizes their day. Each interaction is infused with positivity, aiming to leave every customer a little happier than when they arrived. Baristas are expected to master a wide range of recipes, tailor products according to individual customer preferences, and provide an animated and personalized service that sets Aroma Joe's apart from other coffee shops.

In this fast-paced environment, Baristas thrive on their ability to remember recipes, procedures, and even customer names and faces, enhancing the personal connection with every guest. Their role involves excellent communication, active listening, and problem-solving skills to anticipate and meet customer needs efficiently. Beyond customer service, Baristas play a vital role in maintaining a clean and stocked workspace, accepting deliveries, organizing inventory, and completing operational tasks to ensure smooth daily operations.

Working at Aroma Joe's offers competitive pay ranging from $15.43 to $18.64 per hour, determined by experience, skills, and geographic location. Employees benefit from comprehensive health and wellness packages including medical, dental, vision, and life insurance, alongside wellness support programs. Financial security is bolstered by a 401k plan with matching contributions and tuition reimbursement available after six months of service. This demonstrates Global Partners' investment in the professional development and long-term growth of its employees, offering numerous internal development opportunities and access to ongoing learning resources.

Global Partners fosters an inclusive and diverse workplace culture where every team member's ideas are valued, creating an environment conducive to growth and success. As an equal opportunity employer, they ensure non-discrimination across all hiring and employment practices. With a focus on passion and potential, the hiring process seeks candidates who are enthusiastic about contributing to the team and the brand's mission. Interviews are conducted virtually and in-person, providing flexibility and accessibility to candidates.

In summary, working as a Barista at Aroma Joe's means being an integral part of a company that blends tradition, community spirit, and sustainable business practices. It is an opportunity to engage with customers, develop professional skills, and contribute to a workplace that values positivity, quality, and employee wellbeing. This role is ideal for individuals who enjoy fast-paced environments, have a friendly and energetic personality, and are committed to delivering exceptional service that makes a lasting impression.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a customer-facing role preferred
  • Ability to stand for extended periods
  • Availability to work flexible shifts including weekends and holidays
  • Ability to follow food safety and hygiene standards
  • Strong communication skills
  • Capacity to work effectively in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excellent memory for recipes and procedures
  • Positive attitude and energetic personality
  • Team-oriented mindset
  • Basic problem-solving skills

Job Duties

  • Mastering coffee recipes and individually tailoring products to customer preferences
  • Providing an animated and personalized customer experience
  • Emitting positive energy and enthusiasm
  • Remembering recipes, procedures, customer names, and faces
  • Offering above and beyond customer service
  • Working efficiently in a fast-paced environment
  • Cleaning and stocking the work area
  • Engaging with customers in the window or cafe
  • Preparing quality and accurate products
  • Accepting deliveries and organizing inventory
  • Completing operational aids and checklists

Job Criteria

Experience

Entry Level (1-2 years)


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