Food Service Associate

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Retirement Plan
Training and Development

Job Description

Our company is a well-established foodservice provider known for delivering quality products and exceptional customer experiences in a fast-paced environment. We offer both full-time and part-time employment opportunities, providing flexible scheduling to meet diverse candidate needs. Our establishment values energetic and enthusiastic individuals who enjoy interacting with customers and thrive in a dynamic setting where teamwork, efficiency, and adaptability are key. We are committed to maintaining high standards of food safety, customer service, and operational excellence.

The Foodservice Associate role is integral to our daily operations and overall customer satisfaction. This position involves a variety of responsibilities including food preparation following established guidelines, operating food equipment, and maintaining accurate stock levels of food service items. Associates are expected to actively engage with customers, assisting them with inquiries, resolving complaints, and ensuring a welcoming shopping environment. Cash handling and transaction processing are also essential components of the role, along with adherence to all health code regulations and safety protocols to maintain the integrity and sanitation of all food products.

Our Foodservice Associates must be self-motivated, dependable, and capable of multi-tasking in a fast-moving environment. This includes keeping the store interior and exterior clean, managing inventory effectively, and contributing to a pleasant customer experience through proactive communication and teamwork. Full-time associates work between 30 to 40 hours per week and are eligible for comprehensive company benefits, while part-time associates have schedules up to 30 hours per week and access to select benefits. Both roles require flexibility, punctuality, and a commitment to upholding company standards.

By joining our team, associates become a vital part of a spirited and supportive work community that prioritizes customer satisfaction and professional growth. This role is suitable for individuals seeking employment in a socially engaging atmosphere where they can develop valuable skills in foodservice operations, customer relations, and retail management. Our company fosters an inclusive work environment, valuing diversity and equal opportunity for all team members. We encourage applicants who are enthusiastic about delivering first-class service and contributing positively to our continued success.

Job Requirements

  • High school diploma or GED preferred
  • 16 years of age or older, required
  • previous experience in foodservice and/or retail environment preferred
  • great customer service and interpersonal skills
  • able to communicate effectively with customers, employees, vendors and management
  • able to read, write, hear, clearly speak and understand the English language
  • able to perform basic math calculations to make correct change to customer and accurately complete shift reports
  • good accuracy and attention to detail
  • able to multi-task
  • able to carry, push/pull, reach and lift up to 50 pounds alone
  • carry out trash containers and lift to place in outside bin
  • occasional use of step ladder
  • occasional bend, kneel, stoop, squat and reaching over shoulder height
  • prolonged walking or standing for up to 8-10 continuous hours including but limited to a concrete or tile surface
  • able to sweep/mop and maintain interior/exterior lots/ground and equipment
  • shovel snow
  • able to work alone and/or with others
  • work evenings, weekends and holidays
  • able to enter and work in freezer and coolers at temperature of 10 degrees up to 30 minutes at a time
  • able to tolerate exposure to gasoline fumes and cleaning products

Job Qualifications

  • High school diploma or GED preferred
  • previous experience in foodservice and/or retail environment preferred
  • great customer service and interpersonal skills
  • able to communicate effectively with customers
  • employees
  • vendors and management
  • able to read
  • write
  • hear
  • clearly speak and understand the English language
  • able to perform basic math calculations to make correct change to customer and accurately complete shift reports
  • good accuracy and attention to detail
  • able to multi-task
  • enthusiastic
  • detail oriented
  • team player

Job Duties

  • Friendly and outgoing
  • willing to help customers and resolve complaints
  • follow guidelines for preparing food
  • operate food equipment
  • ensure accurate stock levels of food service items and availability
  • accurately record waste
  • comply with all health code regulations
  • assure safe food handling
  • maintain the integrity of all food service products
  • ensure a pleasant shopping experience for customers
  • respond to customer complaints or inquiries
  • solicit customer feedback and input
  • communicate with management staff regarding food service issues and concerns
  • enjoys being busy
  • is self motivated
  • able to multi-task
  • moves quickly to provide fast service
  • is dependable and punctual
  • process customer transactions
  • participates in suggestive selling to customers
  • follows cash control procedures and cash drops
  • safeguards cash
  • completes shift reports
  • clean store interior and exterior including sweeping
  • mopping
  • wiping pick-up litter
  • clean and sanitize rest rooms
  • stock shelves
  • coolers
  • displays both inside and outside

Job Criteria

Experience

Entry Level (1-2 years)


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