Food Service Assistant Manager - Sculpture Garden

Guest Services, Inc. is a premier hospitality management company and National Park Service concessionaire in the United States, established in 1917. With a rich history spanning over a century, the company has developed a strong reputation for delivering best-in-class services across a broad spectrum of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation venues, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. This diverse portfolio reflects Guest Services' commitment to exceptional hospitality and operational excellence. The company prides itself on creating a positive work environment that fosters growth, diversity, equity, and inclusion. As an equal opportunity employer, Guest Services ensures that all qualified applicants are considered for employment and promotion regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. They emphasize an inclusive workplace culture where all employees can be their authentic selves, contributing fully to the service excellence the company is known for.

The Assistant Food Service Manager plays a crucial role within the Guest Services team by assisting the Unit Manager in managing all aspects of the unit's operations and floor management. This position focuses on overseeing food, beverage, equipment, and company initiatives to ensure smooth and efficient unit functioning. The Assistant Manager is instrumental in creating a team environment that delivers exceptional customer service. By supporting the General Manager, the Assistant Manager ensures that all staff members perform consistently at a high level, contributing to the overall success of the unit. This role involves planning and developing daily operations, forecasting and analyzing sales, labor, and profit, as well as managing compliance with budgets and operational standards.

Essential duties include recruiting, supervising, training, scheduling, and disciplining staff members, as well as maintaining accounting records, daily reporting, and cash control. The Assistant Food Service Manager is also responsible for responding promptly to customer inquiries and resolving complaints to maintain high satisfaction levels. Maintaining a safe and clean facility environment is critical, including overseeing equipment maintenance, food production and handling, sanitation, employee hygiene, and cash controls. The Assistant Manager also represents the company professionally in all interactions with clients, guests, associates, and vendors. This role requires physical stamina to perform job duties in a fast-paced environment that often involves standing for the entire workday, moving about frequently, lifting and carrying substantial weights, and withstanding temperature extremes.

The position offers an annual compensation of $60,000, reflecting the responsibility and impact the role has on the operational success of the unit. Candidates who bring strong organizational skills, customer service excellence, and leadership capabilities will thrive in this opportunity. Guest Services is dedicated to diversity, equity, and inclusion, encouraging candidates from all backgrounds to apply and grow professionally within the company.