Food Service Assistant III - Emergency Department Host/Hostess | Part-Time | Every Weekend 730am to 530pm | Wilmington Hospital

ChristianaCare is a comprehensive, nonprofit health system committed to providing excellent healthcare services to the community in Wilmington, Delaware, and the surrounding region. Known for its patient-centered approach and dedicated healthcare professionals, ChristianaCare operates several hospitals and medical centers, including Wilmington Hospital. Wilmington Hospital is a vital part of the health system, offering a range of inpatient and outpatient services with an emphasis on quality care and patient safety. The hospital prides itself on fostering a supportive and inclusive work environment that promotes teamwork, professional growth, and compassionate patient care.

This particular opportunity is for the role of Service Assistant III to serve as a Host/Hostess in the Emergency Department at Wilmington Hospital. This part-time position requires working 20 hours per week, specifically scheduled every weekend from 7:30 AM to 5:30 PM. The primary function of this position is to enhance the patient and visitor experience by providing attentive food service support within a dynamic emergency healthcare setting. The role involves serving meals and snacks in compliance with dietary guidelines, utilizing iPad technology to collect patient menu selections, and collaborating closely with nursing staff to ensure dietary orders are accurate and timely.

This position also places a strong emphasis on delivering exceptional customer service, maintaining cleanliness in pantry and service areas, and monitoring patient satisfaction by communicating feedback to the nutrition team. Candidates will have the opportunity to work various shifts, rotating between morning and evening hours to help support the 24/7 patient care schedule, ensuring continuous service availability.

Compensation for this position starts at $18.08 per hour for new hires, with scheduled automatic increases to $21.15 per hour after six months of continuous employment and $22.18 per hour after one year, reflecting the organization's commitment to recognizing and rewarding employee dedication. ChristianaCare promotes a mission-driven culture that values excellence, love, and community impact, encouraging employees to contribute positively to patient care and overall satisfaction.

Joining ChristianaCare means becoming part of a respected health system dedicated to creating a diverse and inclusive workplace. The hospital is an equal opportunity employer, committed to prohibiting discrimination and welcoming applicants from all backgrounds and experiences. This role is ideal for individuals who are passionate about helping others, enjoy working in team environments, and are comfortable using technology to enhance service delivery in a busy, fast-paced healthcare environment.