Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Employee assistance program
meal discounts
Job Description
Our healthcare facility is committed to providing exceptional food service and nutritional support to patients, staff, and visitors. We operate a therapeutic kitchen and cafeteria that serve a range of dietary needs, including general and specialized therapeutic diets. Our team works under the direction of the Dietary Director, Manager, and Supervisors to ensure that all food service operations are carried out efficiently and in compliance with safety and sanitary standards. We emphasize a clean, pleasant, and safe dining environment and provide catering services as needed. The institution values punctuality, professionalism, and a team-oriented work ethic to support the well-being of our community.
The Food Service Aide role is integral to our daily food service operations, encompassing responsibilities in the therapeutic kitchen, cafeteria, and cash register operations. This position requires a dependable individual who can adhere to strict sanitary guidelines and food safety protocols, handle monetary transactions accurately, and maintain a clean and orderly work environment. The Food Service Aide plays a key role in customer service by interacting courteously with patients, visitors, employees, and customers, providing assistance and directions whenever necessary.
In addition to these duties, the Food Service Aide participates in catering setup, service, and cleanup as required, ensuring events run smoothly and professionally. This role involves assembling prepared food trays, managing inventory and restocking supplies at various workstations and nursing units, and assisting in delivering late trays and nourishment. The position demands effective communication skills, especially when interacting with patients and healthcare staff, and the ability to follow detailed verbal and written instructions precisely.
The ideal candidate will have at least a high school diploma or equivalent and prefer previous food service experience. Familiarity with portion sizes, pricing, and cash register operations is essential. Attention to personal hygiene and compliance with department dress codes, including wearing hair coverings, uniforms, and name badges, is mandatory to ensure infection control and a professional appearance.
Our facility offers a supportive environment that prioritizes safety, quality, and teamwork. Candidates will be trained on proper emergency responses, including hospital codes, and required to consistently practice safety measures by using the recommended protective equipment and staying informed through Material Safety Data Sheets (MSDS). This role is dynamic and may include other duties assigned by supervisors, allowing for opportunities to learn and contribute within a healthcare food service team. We seek motivated individuals who are dependable, possess strong interpersonal skills, and demonstrate a commitment to maintaining our institution's high standards for food service excellence.
The Food Service Aide role is integral to our daily food service operations, encompassing responsibilities in the therapeutic kitchen, cafeteria, and cash register operations. This position requires a dependable individual who can adhere to strict sanitary guidelines and food safety protocols, handle monetary transactions accurately, and maintain a clean and orderly work environment. The Food Service Aide plays a key role in customer service by interacting courteously with patients, visitors, employees, and customers, providing assistance and directions whenever necessary.
In addition to these duties, the Food Service Aide participates in catering setup, service, and cleanup as required, ensuring events run smoothly and professionally. This role involves assembling prepared food trays, managing inventory and restocking supplies at various workstations and nursing units, and assisting in delivering late trays and nourishment. The position demands effective communication skills, especially when interacting with patients and healthcare staff, and the ability to follow detailed verbal and written instructions precisely.
The ideal candidate will have at least a high school diploma or equivalent and prefer previous food service experience. Familiarity with portion sizes, pricing, and cash register operations is essential. Attention to personal hygiene and compliance with department dress codes, including wearing hair coverings, uniforms, and name badges, is mandatory to ensure infection control and a professional appearance.
Our facility offers a supportive environment that prioritizes safety, quality, and teamwork. Candidates will be trained on proper emergency responses, including hospital codes, and required to consistently practice safety measures by using the recommended protective equipment and staying informed through Material Safety Data Sheets (MSDS). This role is dynamic and may include other duties assigned by supervisors, allowing for opportunities to learn and contribute within a healthcare food service team. We seek motivated individuals who are dependable, possess strong interpersonal skills, and demonstrate a commitment to maintaining our institution's high standards for food service excellence.
Job Requirements
- high school graduate or equivalent
- 6 months of previous food service experience preferred
- basic knowledge of math
- know the value of money
- able to calculate in ounces, grams and pounds
- demonstrate knowledge and competence in handling money and making change
- exhibit self-confidence and assuredness when dealing with difficult situations
- comply with departmental standards of appearance and dress code including wearing hair coverings, uniform, and name badge
- able to read, write and speak English
- able to follow verbal and written instructions
Job Qualifications
- high school graduate or equivalent
- basic knowledge of math
- ability to calculate in ounces, grams and pounds
- competence in handling money and making change
- self-confidence and assuredness in dealing with difficult situations with customers and patients
- compliance with departmental standards of appearance and dress code
- ability to read, write and speak English
- capable of following a series of verbal and written tasks
Job Duties
- adhere to department punctuality and attendance guidelines
- consistently clock in and out at start and end of shift and for lunch break
- put on a hairnet when entering the kitchen
- follow all safe and sanitary practices for food handling, preparation and storage
- operate the cash register according to standard procedures
- know location of supplies for food served on the line
- address employees, patients, visitors and customers in a pleasant and courteous manner, offering assistance or giving directions and information as needed
- maintain workstation in a clean, neat, safe, and orderly manner
- sweep floors, mop spills, clean tables
- set up catering as requested by the foodservice manager or supervisor
- assist in setting up, serving and cleaning up catering as assigned
- know proper response to hospital codes and where to report to in a case of emergency
- know portion sizes and prices
- serve customers when needed
- assemble prepared food on trays for general and therapeutic diets
- assist in preparing and delivering late trays, nourishments, tube-feedings and restocking supplies at work stations, nursing units, and departments
- communicate with patients, nurses, visitors and other employees while performing services
- follow department policies and hospital policies
- report accidents, injuries and potential hazards to manager or supervisor
- observe all hospital and departmental safety policies
- use recommended protective equipment for each task performance and be able to access the MSDS
- perform other duties as asked by the supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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