Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Boyd Gaming Corporation is a renowned leader in the casino entertainment industry in the United States, known for its commitment to excellence and innovation across all gaming jurisdictions where it operates. With a solid foundation built on past successes, sound business planning, and a dedication to high ethical standards, Boyd Gaming consistently strives to maximize value not only for its shareholders but also for its team members and the communities in which it operates. As one of the premier casino entertainment companies in the country, Boyd Gaming has a strong presence and an ever-evolving portfolio of properties that attract millions of visitors annually. The company’s commitment to maintaining a leadership position within the industry is evident through its continuous efforts to enhance guest experiences, expand gaming options, and implement best practices in hospitality management.
The role of a Food and Beverage Server at Boyd Gaming is vital in delivering the top-notch service that the company is known for. This position involves receiving and serving food and beverage orders promptly to guests, ensuring that every visitor enjoys a pleasant and memorable dining experience while visiting the casino’s restaurants, bars, and lounges. The server is responsible for greeting guests warmly and maintaining professional and courteous communication throughout the interaction. In addition to serving orders, this role requires proficiency in utilizing a computerized guest check system to accurately process orders and payments. Servers also play a key part in maintaining cleanliness in dining areas, balancing and carrying trays or pushing carts laden with food and beverages, sometimes weighing up to 40 pounds. This physically demanding aspect requires stamina and the ability to work efficiently while standing and walking for the majority of the shift.
Moreover, this position emphasizes excellent customer service skills and attention to detail. Food and Beverage Servers are the face of Boyd Gaming’s hospitality, contributing directly to guest satisfaction and repeat patronage. They assist in presenting checks, collecting payments, and coordinating with the kitchen and cashier teams to ensure seamless service flow. Candidates with prior experience in food and beverage service, especially in a fast-paced environment, will find this role rewarding and engaging. Boyd Gaming also stresses inclusivity and equal opportunity, fostering a workplace environment free of discrimination and respectful of all employees and applicants. This role offers the opportunity to join a respected corporation that not only prioritizes customer experience but also values its employees and promotes a diverse and supportive workplace culture.
The role of a Food and Beverage Server at Boyd Gaming is vital in delivering the top-notch service that the company is known for. This position involves receiving and serving food and beverage orders promptly to guests, ensuring that every visitor enjoys a pleasant and memorable dining experience while visiting the casino’s restaurants, bars, and lounges. The server is responsible for greeting guests warmly and maintaining professional and courteous communication throughout the interaction. In addition to serving orders, this role requires proficiency in utilizing a computerized guest check system to accurately process orders and payments. Servers also play a key part in maintaining cleanliness in dining areas, balancing and carrying trays or pushing carts laden with food and beverages, sometimes weighing up to 40 pounds. This physically demanding aspect requires stamina and the ability to work efficiently while standing and walking for the majority of the shift.
Moreover, this position emphasizes excellent customer service skills and attention to detail. Food and Beverage Servers are the face of Boyd Gaming’s hospitality, contributing directly to guest satisfaction and repeat patronage. They assist in presenting checks, collecting payments, and coordinating with the kitchen and cashier teams to ensure seamless service flow. Candidates with prior experience in food and beverage service, especially in a fast-paced environment, will find this role rewarding and engaging. Boyd Gaming also stresses inclusivity and equal opportunity, fostering a workplace environment free of discrimination and respectful of all employees and applicants. This role offers the opportunity to join a respected corporation that not only prioritizes customer experience but also values its employees and promotes a diverse and supportive workplace culture.
Job Requirements
- High school diploma or equivalent
- six months of food and beverage service experience preferred
- ability to stand and walk for majority of shift
- ability to lift and carry trays weighing approximately 40 pounds
- proficiency in English communication
- ability to utilize computerized ordering and payment systems
- excellent customer service and interpersonal skills
- ability to obtain and maintain necessary certifications
Job Qualifications
- Six months of food and beverage service experience preferred
- ability to stand and walk for majority of shift
- ability to lift and carry trays weighing approximately 40 pounds
- ability to communicate in English
- utilize computer system for placing food and beverage orders and processing payments
- excellent customer service and communication skills
- ability to obtain and maintain any necessary licenses and/or certifications
Job Duties
- Receive and serve food and beverage orders from guests
- greet and communicate with guests in a friendly, courteous manner
- receive and process food and beverage orders from guests utilizing a computerized guest check system
- retrieve prepared orders from kitchen area and deliver to guests
- carry and balance trays and/or push cart of food and beverages through kitchen and dining room
- maintain cleanliness of all areas of the dining room
- present check to guest
- collect payment and/or deliver to cashier
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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