
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career Development
Job Description
Our esteemed hotel, renowned for its exceptional hospitality and commitment to guest satisfaction, is seeking a dedicated Food Server to join our vibrant team. As a premier establishment in the hospitality industry, we pride ourselves on delivering an unparalleled dining experience to our guests through attentive service and an inviting atmosphere. Our hotel caters to a diverse clientele, blending a friendly family-style environment with professional service standards that reflect our core mission and vision.
The Food Server plays a crucial role in enhancing the guests' dining experience by offering prompt, courteous, and knowledgeable service. This front-line position demands a warm and approachable demeanor coupled with a thorough understanding of the menu and beverage offerings. The successful candidate will be responsible for acknowledging guests immediately upon arrival, guiding them through the specials and menu options, and ensuring all orders are taken and served timely and accurately. Working in a fast-paced, high-volume setting, the Food Server must skillfully balance attention to detail with the ability to multitask, maintaining a clean and organized section and side station throughout their shift.
This role requires excellent communication skills, both verbal and written, in English, to interact professionally with patrons, team members, and management. The Food Server must uphold the highest standards of personal presentation and hygiene as they represent our hotel’s brand. Collaboration and teamwork are essential, as is a positive attitude that exemplifies our values, including diversity, equity, and inclusion. The Food Server will also practice our family-style service philosophy, delivering care that makes every guest feel valued and welcomed.
In addition to customer service responsibilities, Food Servers must be physically capable of carrying trays and lifting moderate weights typical in the food service environment, while maintaining a friendly demeanor in environments where tobacco smoke may be present. Flexibility in work schedules, including availability for nights, weekends, holidays, and potential overtime, is necessary to meet the dynamic needs of our guests and business operations.
This is an excellent opportunity for candidates looking to develop their careers in the hospitality sector, gain valuable experience in a prestigious hotel setting, and contribute to a team that values service excellence and community. We provide a supportive work environment that fosters professional growth and embraces the diversity and individuality of our staff. Join us and become part of a team committed to creating memorable dining experiences and upholding the highest service standards.
The Food Server plays a crucial role in enhancing the guests' dining experience by offering prompt, courteous, and knowledgeable service. This front-line position demands a warm and approachable demeanor coupled with a thorough understanding of the menu and beverage offerings. The successful candidate will be responsible for acknowledging guests immediately upon arrival, guiding them through the specials and menu options, and ensuring all orders are taken and served timely and accurately. Working in a fast-paced, high-volume setting, the Food Server must skillfully balance attention to detail with the ability to multitask, maintaining a clean and organized section and side station throughout their shift.
This role requires excellent communication skills, both verbal and written, in English, to interact professionally with patrons, team members, and management. The Food Server must uphold the highest standards of personal presentation and hygiene as they represent our hotel’s brand. Collaboration and teamwork are essential, as is a positive attitude that exemplifies our values, including diversity, equity, and inclusion. The Food Server will also practice our family-style service philosophy, delivering care that makes every guest feel valued and welcomed.
In addition to customer service responsibilities, Food Servers must be physically capable of carrying trays and lifting moderate weights typical in the food service environment, while maintaining a friendly demeanor in environments where tobacco smoke may be present. Flexibility in work schedules, including availability for nights, weekends, holidays, and potential overtime, is necessary to meet the dynamic needs of our guests and business operations.
This is an excellent opportunity for candidates looking to develop their careers in the hospitality sector, gain valuable experience in a prestigious hotel setting, and contribute to a team that values service excellence and community. We provide a supportive work environment that fosters professional growth and embraces the diversity and individuality of our staff. Join us and become part of a team committed to creating memorable dining experiences and upholding the highest service standards.
Job Requirements
- Fast paced, high volume environment involving constant public interaction
- Requires carrying serving trays weighing up to 15 lbs
- May require lifting bus tubs weighing up to 40 lbs
- Must be able to tolerate secondary tobacco smoke
- Employee is required to meet and deliver our core values, service standards, and family style service
- Must have the ability to provide internal/external guests with service excellence
- Have excellent communication skills and observation skills
- Have an easygoing demeanor to ensure a fun and safe environment for our guests
- Above average speech - both speaking and reading/writing English
- Need excellent interpersonal skills
- Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed
Job Qualifications
- Work requires 6 months previous food server experience
- Must be at least 21 years of age
- Work requires effective communication in English, both verbal and written form in a professional manner
- Must present a neat and professional appearance
- Work requires interactions with customers, public and co-workers
- Work requires teamwork with other staff members
- High school diploma or equivalent
Job Duties
- Acknowledge customer immediately with a smile
- Inform guests of any specials and have a full understanding of the menu to answer any questions
- Take beverage order and serve in a timely manner
- Ensure food order is correct before serving to the guests
- Monitor tables closely and be attentive to guests’ needs
- Clear empty plates and glasses from tables and place quickly in bus carts
- Prepare sections and side stations, making sure tables are cleaned and set properly
- Prepare silverware neatly and quickly at table
- Clean area when finished preparing
- Make sure all areas are clean and free of debris
- Exemplify our core values, family style service, our mission and vision
- Exemplify our DEI (diversity, equity, inclusion) culture
- Perform other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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