Food Server - Part Time AM Shift - Hilton Des Moines

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Incredible travel perks
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial Security

Job Description

Hilton is a globally renowned leader in the hospitality industry, recognized for delivering exceptional guest experiences and fostering a workplace culture that emphasizes integrity, leadership, teamwork, and ownership. Having welcomed over 3 billion guests worldwide, Hilton remains committed to its founding vision of filling the earth with the light and warmth of hospitality. Known for its world-class brands and award-winning culture, Hilton has been repeatedly honored on the World's Best Workplaces list by Great Place to Work and Fortune, making it an esteemed employer for those seeking a meaningful career in hospitality. As a hospitality company, Hilton prioritizes both guest satisfaction and the well-being of its Team Members, providing a supportive environment that promotes growth, inclusivity, and excellence.

The Food Server role at Hilton is integral to the dining experience, going beyond simply delivering food and drinks. This position demands a person who can spread warmth and light through genuine hospitality, creating memorable and engaging experiences for every guest. As a Food Server, you serve as the frontline representative of Hilton's commitment to quality service, responsible for delighting guests through attentive and friendly interactions. You will master the menu details, including promotions and specials, to confidently assist guests and enhance their meal experiences. Efficiency paired with care is essential; responsibilities include taking and accurately entering orders into the point-of-sale system and promptly delivering complete food and beverage orders. Maintaining a clean, organized, and well-stocked food service station also falls under your duties to ensure smooth operations.

Compliance with health, safety, sanitation, and alcohol awareness regulations is crucial to uphold Hilton's high standards for guest and team member well-being. The role requires someone passionate about hospitality, acting with integrity, and capable of inspiring others through leadership and teamwork. The Food Server position at Hilton is not just a job, but a chance to be part of a distinguished organization that invests in its Team Members' personal and professional growth through outstanding benefits such as travel perks, financial security programs, paid parental leave, and mental health resources.

At Hilton, the hospitality mindset extends to its employees, offering unmatched perks that include deeply discounted hotel stays worldwide through the Go Hilton travel program, employee stock purchase options, personalized caregiving support, and generous paid time off. This holistic approach ensures that Team Members can thrive both at work and in their personal lives, supported by comprehensive health and welfare benefits and access to counseling through the Employee Assistance Program. Hilton's dedication to creating an exceptional workplace culture means that every Team Member is valued, empowered, and encouraged to contribute to an enduring legacy of exceptional guest service and workplace excellence.

Joining Hilton as a Food Server offers a unique opportunity not only to build a rewarding career in hospitality but to join a global family that values your contributions, supports your growth, and shares a commitment to making each guest stay memorable. Whether starting a career or continuing on a hospitality path, Hilton provides a platform for success and fulfillment where integrity, teamwork, and passion shine. Come for the job and stay for the career, helping to make every stay magical while benefiting from comprehensive support and recognition in an award-winning workplace environment.

Job Requirements

  • High school diploma or equivalent
  • Previous food service or hospitality experience preferred
  • Excellent communication skills
  • Ability to work flexible hours including weekends and holidays
  • Ability to maintain hygiene and safety standards
  • Capacity to work standing for long periods
  • Basic computer skills

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Knowledge of health and safety regulations
  • Ability to stand for extended periods
  • Basic math and point-of-sale system proficiency

Job Duties

  • Delight guests with upbeat and friendly attitude
  • Master menu details, promotions, and specials
  • Take and enter food and beverage orders accurately
  • Deliver completed orders promptly
  • Manage food service station, keeping it stocked, clean, and organized
  • Maintain compliance with health, safety, sanitation, and alcohol regulations
  • Provide exceptional guest service by anticipating needs and resolving concerns

Job Criteria

Experience

Entry Level (1-2 years)


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