Food Server II: Dietary

Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
employee wellness program

Job Description

Hoag is a renowned not-for-profit health care system based in Orange County, California, known for its commitment to providing exceptional care and promoting health and wellness throughout the community. The organization prides itself on its mission to enhance the quality of life through advanced medical services and compassionate care. Hoag operates a network of hospitals, outpatient centers, and specialty treatment facilities and is widely respected for its innovative approaches to health care, high standards of patient safety, and service excellence. The company fosters a supportive work environment that encourages professional growth, diversity, and continuous improvement, making it a leading employer in the healthcare sector.

The Food Server II position at Hoag represents a vital role within the hospital's food and nutrition services department. This position supports the hospital's mission by ensuring patients, visitors, and staff receive high-quality food service that aligns with safety and sanitation standards. The Food Server II is responsible for various duties that contribute to efficient meal preparation and distribution, including sanitizing equipment and work areas, portioning and serving food according to recipe specifications, managing tray lines, dishwashing, and maintaining cleanliness in the food preparation and service areas. A key aspect of the role involves interacting professionally and courteously with customers and colleagues to foster positive relations and deliver service excellence.

Candidates for this role will benefit from working in a dynamic hospital setting that emphasizes continuous quality improvement through regular completion of quality control forms and preventive maintenance logs. The job may require traveling between multiple Hoag locations and affiliates, offering opportunities to work in diverse environments such as dish rooms, retail food stations, production kitchens, and catering services. Employees who excel in this position demonstrate strong organizational skills, effective communication, attention to detail, and a commitment to maintaining high standards in food safety, sanitation, and customer service. The Food Server II role is also an excellent entry point for those interested in food service careers within healthcare, providing valuable experience and opportunities for professional development. Although not explicitly provided, compensation is expected to be competitive within the healthcare food service sector, with the added benefits typical of a large not-for-profit employer like Hoag.

Job Requirements

  • Ability to speak, read and follow verbal directions in English
  • Previous customer and/or food service experience preferred
  • Ability to perform simple calculations by hand or with use of a calculator preferred
  • Knowledge of food production and service
  • Ability to delegate duties and maintain efficient standards of operation
  • Demonstrates effective communication, interpersonal skills, organizational ability, knowledge of proper body mechanics, safety measures and infection control, ability to follow instructions

Job Qualifications

  • Ability to speak and read English and follow verbal directions
  • Previous customer service experience preferred
  • Experience in food service preferred
  • Ability to perform simple calculations manually or with a calculator preferred
  • Knowledge of food production and service methods
  • Demonstrated effective communication and interpersonal skills
  • Strong organizational ability
  • Understanding of proper body mechanics, safety measures, and infection control
  • Ability to follow instructions carefully

Job Duties

  • Perform general clean-up duties in dish room and food service areas
  • Wash dishes and maintain dishwashing equipment
  • Operate tray lines including transporting food to service areas
  • Remove trash and dispose of waste appropriately
  • Portion and serve food according to recipe and departmental standards
  • Maintain sanitation standards by properly caring for equipment and work areas
  • Handle food safely and follow established chemical use standards
  • Bus dishes and store supplies as needed
  • Perform cashiering duties accurately and with attention to detail
  • Contribute to positive customer service and relations
  • Follow instructions and departmental standard operating procedures
  • Travel between various Hoag locations and affiliates as required

Job Criteria

Experience

No experience required


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