Food Server (Harrah's Philadelphia)

Caesars Entertainment is a globally recognized hospitality and entertainment company known for its iconic resorts and casinos. With a longstanding reputation for excellence, Caesars creates extraordinary experiences for guests through innovative entertainment, outstanding services, and a welcoming environment. The company prioritizes corporate social responsibility with its People Planet Play framework, focusing on economic development, team member wellbeing, and community contributions. Caesars Entertainment’s core values, including blazing trails, teamwork, and dedication to service, create a dynamic workplace aligned with a mission to provide amazing possibilities and memorable fun experiences. This ethos guides team members to uphold high standards in all guest interactions and service delivery.

Located at Harrah’s Philadelphia in Chester, PA, this Food Server position is a crucial role designed to consistently deliver superior customer service by embodying Family Style Service behaviors. The role requires maintaining a positive and friendly demeanor, using warmth and attention to cultivate a comfortable, inviting atmosphere. A Food Server is responsible for greeting guests, explaining menus, taking food and beverage orders, delivering items promptly, and ensuring guest satisfaction throughout the dining experience. This position demands the ability to anticipate guest needs and deliver flawless service with enthusiasm and professionalism. Additionally, the server promotes Caesars Rewards programs, engages guests positively, and follows responsible service procedures, including monitoring alcohol consumption and applying RAMP certification guidelines.

The position also requires carrying and balancing service trays, maintaining legible handwriting, and having a basic knowledge of menu items, prices, and specials. It is preferred that candidates have prior waiter or waitress experience, basic math skills, and proficiency in English reading and communication. Being flexible with schedule changes, working in a smoke-friendly environment, and the ability to stand and sit for prolonged periods are essential. Caesars Entertainment offers a supportive environment emphasizing teamwork, service excellence, and personal growth, enabling team members to thrive and contribute meaningfully to guest experiences.