Food Server - Full Time AM Shift- Hilton Des Moines Downtown

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future

Job Description

Hilton Hotels & Resorts is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences across its extensive network of upscale hotels and resorts worldwide. With a rich heritage rooted in hospitality, Hilton has welcomed over 3 billion guests, consistently setting new standards for travel and accommodation. The company prides itself on fostering an award-winning workplace culture that emphasizes integrity, leadership, teamwork, ownership, and a relentless focus on providing warmth and light to every guest. Hilton has been repeatedly honored on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting its dedication to employee well-being and satisfaction. As a tech-forward and guest-centric brand, Hilton offers a dynamic and inclusive environment where team members can grow their careers and be part of a global team committed to excellence.

The role of Food Server at Hilton is a key position within the Hotels team, where the individual not only provides food and beverage services but also plays a vital part in creating memorable dining experiences that enhance the overall stay of every guest. Food Servers at Hilton are expected to bring a positive and friendly attitude, ensuring guests feel welcomed and valued from the moment they enter the dining area. This role requires comprehensive knowledge of the menu—including promotions and specials—to confidently guide guests in their selections and answer any questions they might have. Efficiency and attention to detail are essential as the Food Server takes orders, inputs them accurately into the point-of-sale system, and delivers the orders promptly. Maintaining the food service station is also part of the responsibilities, ensuring it is always clean, stocked, and organized.

Compliance with health, safety, sanitation, and alcohol awareness regulations is critical to guarantee a safe and secure environment for both guests and team members. Hilton’s commitment to its employees extends beyond the workplace, offering a wide range of benefits to support their well-being, including extensive travel perks, an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, health and welfare benefits, and retirement savings plans. These advantages make working at Hilton not just a job but a career opportunity where individuals can thrive personally and professionally. Joining Hilton as a Food Server means becoming part of a respected global brand that values passion for hospitality, integrity, effective leadership, collaborative teamwork, ownership of one’s responsibilities, and a proactive approach to making each moment matter. This role offers a fulfilling experience for those who enjoy creating positive impacts through exceptional service and want to develop their careers in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or hospitality preferred
  • Ability to work flexible hours including weekends and holidays
  • Effective communication skills
  • Customer service orientation
  • Ability to handle multiple tasks simultaneously
  • Physical stamina to stand and walk for long periods

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of food safety and sanitation
  • Friendly and positive attitude
  • Ability to stand for extended periods

Job Duties

  • Delight our guests by bringing an upbeat and friendly attitude to all interactions and proactively making their meal experience special
  • Master the menu by learning all details of menu items, promotions, and specials to confidently assist and answer guest questions
  • Serve with efficiency and care by taking orders, entering them into the point-of-sale system, and delivering completed orders promptly with attention to detail
  • Manage the food service station by keeping it fully stocked, clean, and organized
  • Comply with regulatory standards by maintaining health, safety, sanitation, and alcohol awareness regulations to ensure guest and team member well-being

Job Criteria

Experience

Entry Level (1-2 years)


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