Food Server - Full Time AM Shift - Hilton Des Moines Downtown

Hilton, a renowned global leader in the hospitality industry since its founding in 1919, is recognized for its tradition of innovation, quality, and exceptional service. As a company, Hilton operates a diverse portfolio of hotels ranging from luxurious full-service resorts to mid-priced hotels and extended-stay suites, catering to both business and leisure travelers worldwide. With nearly a century of experience, Hilton is dedicated to creating outstanding guest experiences and delivering superior value while fostering a workplace culture centered around integrity, leadership, teamwork, and ownership.

This role offers a full-time position on the AM shift with a competitive hourly wage of $12.00 plus tips. Employees also gain access to valuable benefits such as insurance coverage, 401k, and paid time off, all available after just 90 days of service. Additional perks include free parking, DailyPay options, employee meals, and discount travel programs. The work environment at Hilton emphasizes team collaboration and a commitment to quality, which allows employees to develop professionally while contributing meaningfully to guests’ satisfaction.

The position of Food Server at Hilton plays a vital role in the hotel’s continuous efforts to provide outstanding guest service and maintain financial profitability. The Food Server is responsible for managing the dining experience within the hotel, ensuring prompt and friendly service, and maintaining a thorough knowledge of menu items and current restaurant promotions. The role entails taking and accurately inputting food and beverage orders into the point-of-sale system, delivering orders in a timely manner, and ensuring that guests are satisfied throughout their meal.

Additionally, Food Servers must adhere to regulations for serving alcoholic and non-alcoholic beverages and ensure that their serving stations are fully stocked at all times. The role requires excellent communication skills, abilities in handling moderately heavy trays, and familiarity with operation of beverage and toast equipment. Attention to detail and a commitment to guest satisfaction are essential qualities for success in this position.

Working as a Food Server at Hilton is not just a job, but an opportunity to be part of a respected hospitality company that values its employees and commits to their growth. Hilton’s vision to "fill the earth with the light and warmth of hospitality" underscores its promise to provide exceptional guest experiences daily. Employees who join Hilton become integral players in delivering this promise and advancing the company’s mission, benefiting from a supportive environment that champions quality, productivity, dependability, customer focus, and adaptability. This role offers an excellent pathway for those passionate about hospitality and eager to build a rewarding career with a world-class brand.