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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $23.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
flexible schedule
Job Description
Win-River Resort & Casino is a vibrant entertainment complex nestled in Redding, California, providing a premier destination for gaming, dining, and live entertainment. Known for its exemplary customer service and exciting atmosphere, the resort offers numerous food and beverage outlets, gaming options, and event spaces designed to cater to diverse guest preferences. As a property committed to quality and guest satisfaction, Win-River Resort & Casino operates within an environment that blends a rich cultural heritage with modern amenities, aiming to create memorable experiences for every visitor. The company values integrity, respect, and continuous improvement, reflecting these principles in all aspects... Show More
Job Requirements
- Must be 18 years of age or older
- Ability to obtain and maintain TIPs certification
- Experience in cash handling
- Ability to work in a fast-paced environment
- Excellent guest service skills
- Knowledge of food and beverage preparation, service standards, menus, guest relations, and etiquette
- Knowledge of appropriate table settings and service ware
- Ability to remember, recite and promote menu items and special promotions
- Ability to learn and operate a point-of-sale system
- Food Handler card is required
Job Qualifications
- High school diploma or equivalent preferred
- Must be 18 years of age or older
- Ability to obtain and maintain TIPs certification
- Experience in cash handling
- Excellent guest service skills
- Knowledge of food and beverage service and etiquette
- Knowledge of appropriate table settings
- Ability to remember and promote menu items and promotions
- Ability to operate point-of-sale systems
- Food Handler card required
- Prior restaurant and bar experience preferred
Job Duties
- Maintains cleanliness of tables and work stations
- Checks tables for clean and proper set-up
- Wipes water spots off of glassware and silverware
- Ensures guests have water and offers beverages
- Works with team members to establish fast and courteous service to guests
- Takes and inputs order into point-of-sale system
- Retrieves orders from kitchen and delivers to guests
- Abides by liquor regulations pertaining to serving alcoholic beverages
- Monitors guests for signs of intoxication
- Observes and checks back with guests to assure satisfaction
- Promotes and serves desserts, wines, appetizers, specialty drinks
- Breaks down plates and sorts silverware
- Presents accurate checks to guests
- Maintains cash bank in accordance with policies
- Monitors food quality
- Follows opening and closing check lists
- Performs duties supporting resort values and guest service standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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