FOOD SERVER ASSISTANT

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free room nights
Discounted and Friends and Family room rates
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free parking
Generous Paid Time Off
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Employee stock purchase plan
Retail Discounts

Job Description

Hyatt is a globally recognized leader in the hospitality industry, committed to delivering exceptional guest experiences through its dedicated and attentive associates. Known for its commitment to excellence and innovation in service, Hyatt operates a diverse portfolio of hotels and resorts worldwide, catering to business travelers, vacationers, and locals seeking memorable experiences. The company fosters a culture of inclusion, integrity, and respect, which creates a welcoming and supportive environment for both guests and employees. Hyatt’s philosophy embraces the belief that hospitality is more than just a job; it is a career path for those who truly care about people and their experiences.

Andaz Miami Beach represents the newest jewel in the Hyatt portfolio, located in the heart of Mid-beach. This luxury lifestyle hotel is set in a stunning art-deco architectural landmark that blends modern design accents like texture, art, and vibrant colors to create a unique, inviting atmosphere. The property boasts 287 guest rooms including 64 luxurious suites, many featuring floor-to-ceiling windows, deep-soaking tubs, reading nooks, and private terraces with breathtaking views of the Atlantic Ocean and the Miami skyline. The hotel offers unmatched amenities such as a full-service spa, a state-of-the-art fitness center, destination dining led by celebrity chef José Andrés, two pools, and an exclusive Beach Club attracting Miami’s elite.

Covering 25,000 square feet of versatile event space, Andaz Miami Beach serves as a premier location for cultural celebrations encompassing music, art, and fashion, making it a vibrant hub for guests and locals alike.

The Food Server Assistant role at Andaz Miami Beach is an integral position designed for individuals who thrive in a fast-paced, customer-focused environment. This role involves providing essential support to food servers by assisting with the service of breakfast, lunch, and dinner meals while ensuring adherence to the Forbes Service Standards, which emphasize personalized and meticulous guest care. It requires a proactive team player with excellent communication skills, a positive attitude, and the physical ability to manage tasks such as clearing tables and serving beverages.

As part of the Hyatt family, the Food Server Assistant will contribute to creating meaningful and memorable experiences for guests by working collaboratively with other team members and following Hyatt’s established steps of service. The role is ideal for candidates seeking a vibrant work atmosphere with opportunities for personal and professional growth within a globally respected hospitality brand. Benefits such as medical, dental, and vision coverage shortly after employment, 401K matching, paid family leave, tuition reimbursement, and employee discounts enhance the overall compensation package, making this role both rewarding and supportive for those passionate about hospitality.

Job Requirements

  • A minimum of one year of relevant food and beverage experience
  • Previous customer service experience will be an asset
  • Must be fit and energetic
  • A good verbal and written communication skills
  • A team player with a positive attitude
  • The ability to lift, pull and push up to 30 lbs
  • Ability to work a flexible shift schedule, weekends and holidays

Job Qualifications

  • A minimum of one year of relevant food and beverage experience
  • Previous customer service experience will be an asset
  • Must be fit and energetic
  • A good verbal and written communication skills
  • A team player with a positive attitude
  • Ability to work a flexible shift schedule, weekends and holidays

Job Duties

  • Serve guests and visitors with breakfast, lunch and dinner based on Forbes Service Standards
  • Clear, clean and reset all the dining tables and chairs
  • Serve beverages, drinks and snacks to visitors and guests
  • Coordinate with other servers in ensuring proper services to guests and customers
  • Ensure Hyatt's steps of service are followed

Job Criteria

Experience

Mid Level (3-7 years)


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