Job Overview

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Compensation

Hourly
Range $9.75 - $13.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal Allowances
flexible schedule

Job Description

This opportunity is with a prominent steakhouse restaurant known for delivering exceptional dining experiences and premium food and beverage services. As a well-established hospitality venue, this steakhouse prides itself on a commitment to quality, timely service, and guest satisfaction. This environment is fast-paced and demands a team of dedicated and skilled employees who excel at multitasking, communication, and upholding high standards of service presentation and guest interaction. The organization fosters an upbeat and professional workplace where each team member contributes to an enjoyable dining atmosphere and smooth operation of the food and beverage delivery process.

The role focuses on delivering and setting up all food and beverage service with a keen eye on efficiency and presentation. This position assists in the preparation of food service supplies, undertakes quality checks for completeness and presentation before delivery, and supports the overall guest experience by quickly addressing requests and facilitating seamless service. The job is deeply rooted in teamwork, requiring the individual to direct and support bus persons while maintaining knowledge of upcoming events, hospitality functions, and room service standards. This role is essential in ensuring guests receive their orders promptly and correctly and that all service tasks are executed with professionalism and attentiveness. Additionally, the role demands a capacity to handle physical duties such as lifting and moving trays or carts, operating in a fast-paced kitchen environment, and maintaining clean and organized workspaces. The successful candidate must demonstrate excellent communication skills, professionalism, and the ability to work under pressure while managing multiple tasks simultaneously. The position typically requires flexibility in working hours and readiness to contribute to special events as needed, rounding out a dynamic and rewarding hospitality role within a distinguished restaurant setting.

Job Requirements

  • High school diploma or equivalent
  • Must be 21 years of age
  • Two years of food service experience
  • Must be able to read, write, speak and understand English
  • Must have strong interpersonal and communication skills
  • Ability to handle a 27-inch oval food server's tray, ranging in weight from 20 to 35 pounds
  • Ability to move throughout the kitchen continuously during their shift
  • Ability to push and/or pull 40 to 50 pounds on wheels
  • Must be able to initiate and engage in conversation in a professional and friendly manner
  • Must present a professional and pleasant appearance that guests will find appealing and approachable
  • Ability to familiarize with wine and spirits menu, service, and knowledge
  • Ability to follow directions

Job Qualifications

  • High school diploma or equivalent
  • Minimum of two years of food service experience
  • Strong interpersonal and communication skills
  • Ability to handle a 27-inch oval food server's tray weighing 20 to 35 pounds
  • Professional and pleasant appearance
  • Ability to familiarize with wine and spirits menu, service, and knowledge
  • Ability to follow directions
  • Ability to work effectively in a fast-paced environment
  • Knowledge of room service standards

Job Duties

  • Ensures that all food items requested and necessary supplies are obtained and delivered in a timely manner
  • Provides direction and support to bus persons
  • Facilitates the immediate accommodations of guest requests
  • Follows all applicable safety precautions applicable to food service areas
  • Treats guest with courtesy and respect
  • Ensures that all items are presented in accordance with department guidelines
  • Clocks guest check in and out
  • Closes guest checks upon delivery
  • Serve beverages to guests upon delivery
  • Performs side work such as filling sugar bowls, salt and pepper shakers, folding napkins, and organizing storage areas
  • Completes service preparation functions as required
  • Maintains a clean work environment
  • Remains knowledgeable with upcoming events and related hospitality functions, bars and deliveries
  • Works at a fast pace in a diverse environment
  • Performs other duties as assigned by supervisor
  • Has knowledge of room service standards
  • Assists with special events as needed

Job Criteria

Experience

Mid Level (3-7 years)


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