Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $11.75 - $16.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Event tickets
Meal Allowances
flexible scheduling
Job Description
Bass Road Sports and Entertainment is a premier sports and entertainment company dedicated to providing exceptional experiences at stadium events and premium hospitality areas. Known for managing high-profile sports events including Fort Wayne FC home matches, the company specializes in delivering quality service in a variety of premium settings such as suites, clubs, and special event spaces within the stadium. With a strong commitment to guest satisfaction, Bass Road Sports and Entertainment fosters an energetic and professional environment where service excellence is a top priority. Their focus on premium service delivery makes them a leader in the sports hospitality industry within the region.
The role of Food Server at Bass Road Sports and Entertainment is a vital position that enhances the overall guest experience during events. Food Servers are responsible for delivering attentive, high-quality service in premium areas by accurately taking orders, ensuring timely food delivery, and maintaining presentation and quality standards. This position involves extensive interaction with guests, requiring warm greetings, menu presentations, and knowledgeable recommendations based on guests’ preferences and menu items. Servers work closely with kitchen and bar staff to ensure smooth coordination and timely service, all under the guidance of Premium Supervisors and Food & Beverage Managers.
Scheduled work primarily revolves around Fort Wayne FC home matches on Saturday evenings from early May through late October, with occasional Wednesday games and other stadium events. This role demands flexibility, professionalism, and reliability, as Food Servers must adapt to fast-paced, high-volume environments and varying schedules including evenings, weekends, and special event days. Completion of required stadium training modules, including food safety, guest service, and alcohol compliance, is mandatory.
The physical demands of the role require servers to be on their feet for extended periods and perform repetitive motions such as carrying trays and operating POS devices. Working in both indoor and outdoor premium spaces, Food Servers must maintain a professional appearance and a guest-focused mindset, ensuring exceptional service even during peak periods and in varied conditions. The company provides official event attire shirts, though employees must supply their own khaki pants or long shorts. Bass Road Sports and Entertainment prioritizes a team environment and professional staff behavior to consistently meet elevated hospitality standards.
Overall, the Food Server role at Bass Road Sports and Entertainment offers an opportunity to be part of a dynamic team dedicated to premium guest experiences in a vibrant stadium atmosphere. This role is especially suited for candidates with prior hospitality or serving experience, who thrive in high-energy settings and are committed to delivering outstanding customer service with a polished and professional demeanor. The company values diversity and provides an equal opportunity workplace, emphasizing an inclusive culture and the importance of effective teamwork within their food and beverage operations.
The role of Food Server at Bass Road Sports and Entertainment is a vital position that enhances the overall guest experience during events. Food Servers are responsible for delivering attentive, high-quality service in premium areas by accurately taking orders, ensuring timely food delivery, and maintaining presentation and quality standards. This position involves extensive interaction with guests, requiring warm greetings, menu presentations, and knowledgeable recommendations based on guests’ preferences and menu items. Servers work closely with kitchen and bar staff to ensure smooth coordination and timely service, all under the guidance of Premium Supervisors and Food & Beverage Managers.
Scheduled work primarily revolves around Fort Wayne FC home matches on Saturday evenings from early May through late October, with occasional Wednesday games and other stadium events. This role demands flexibility, professionalism, and reliability, as Food Servers must adapt to fast-paced, high-volume environments and varying schedules including evenings, weekends, and special event days. Completion of required stadium training modules, including food safety, guest service, and alcohol compliance, is mandatory.
The physical demands of the role require servers to be on their feet for extended periods and perform repetitive motions such as carrying trays and operating POS devices. Working in both indoor and outdoor premium spaces, Food Servers must maintain a professional appearance and a guest-focused mindset, ensuring exceptional service even during peak periods and in varied conditions. The company provides official event attire shirts, though employees must supply their own khaki pants or long shorts. Bass Road Sports and Entertainment prioritizes a team environment and professional staff behavior to consistently meet elevated hospitality standards.
Overall, the Food Server role at Bass Road Sports and Entertainment offers an opportunity to be part of a dynamic team dedicated to premium guest experiences in a vibrant stadium atmosphere. This role is especially suited for candidates with prior hospitality or serving experience, who thrive in high-energy settings and are committed to delivering outstanding customer service with a polished and professional demeanor. The company values diversity and provides an equal opportunity workplace, emphasizing an inclusive culture and the importance of effective teamwork within their food and beverage operations.
Job Requirements
- Must meet minimum age requirements (18+
- 21+ to serve alcohol)
- Ability to stand and walk for extended periods during events
- Ability to carry trays and lift up to 25 lbs
- Ability to navigate stairs and crowded environments
- Ability to perform repetitive motions such as carrying plates and pouring beverages
- Willingness to work evenings, weekends, and event driven schedules
- Completion of required stadium training
- Reliable and professional work ethic
Job Qualifications
- Prior serving or hospitality experience preferred especially in premium or high volume environments
- Strong customer service and communication skills
- Knowledge of basic food service practices and menu components
- Ability to multitask and remain calm in a fast paced environment
- Basic math skills for order entry and payment handling
- Ability to follow instructions and adhere to service standards
- Professional appearance and guest focused mindset
- Completion of required stadium training including food safety, guest service, and alcohol compliance modules
Job Duties
- Greet guests warmly and present menus
- Provide knowledgeable recommendations based on guest preferences and menu offerings
- Take food and beverage orders accurately and enter them into the POS system
- Deliver food and beverages promptly ensuring presentation, temperature, and quality standards
- Monitor guest satisfaction and anticipate needs
- Address concerns or escalate issues to supervisors when necessary
- Assist with setup and breakdown of service areas including stocking supplies and resetting tables
- Maintain cleanliness and organization of service stations and premium spaces
- Follow food safety, allergen awareness, and alcohol compliance procedures
- Collaborate with kitchen, bar staff, runners, and supervisors to ensure efficient service flow during events
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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