Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $19.47 - $22.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Career development opportunities

Job Description

Front Porch is a well-established residential living company dedicated to providing exceptional community experiences and compassionate care to seniors. With multiple residential facilities, Front Porch offers a warm, welcoming environment where residents enjoy a range of services aimed at enhancing their lifestyle and well-being. The company prides itself on its commitment to quality customer service and fostering a family-oriented atmosphere. Employing caring and professional staff, Front Porch focuses on nurturing positive interactions and ensuring every resident feels valued and comfortable within their community.

The role of a Server at Front Porch is vital to maintaining the excellent dining experience provided to residents and guests in their residential facilities. Under the supervision of the Dining Room Manager, the Server plays a key role in interacting directly with residents, families, co-workers, and vendors to ensure everyone feels attended to and satisfied. This position demands a friendly and efficient approach to serving, combined with a thorough knowledge of the menu and the ability to manage guest needs with professionalism and care. Servers are responsible for preparing tables, presenting menus, suggesting dishes, assisting with drink selections, and communicating special guest requests to kitchen staff.

The ideal candidate is attentive, proactive, and dedicated to delivering the best possible service while contributing to a positive dining atmosphere. The Server is expected to uphold the highest standards of cleanliness, follow all health and safety guidelines, and actively participate in maintaining the safety and comfort of the dining environment. This includes not only daily operational duties but also assisting with special events and filling in for absent staff when necessary, showcasing flexibility and teamwork.

This position offers an outstanding opportunity for individuals looking to work in a supportive community focused on elder care and hospitality. While prior serving experience can be helpful, Front Porch welcomes candidates who are eager to learn, attentive to detail, and passionate about creating rewarding dining experiences for a diverse population. The role requires physical stamina to perform various tasks including standing, walking, light lifting, and maintaining a high level of energy throughout shifts. Candidates must also be comfortable adhering to safety protocols and adapting to a sometimes fast-paced environment.

Overall, the Server position at Front Porch is more than just a job; it is a chance to be part of a community-driven company that values service excellence, teamwork, and the well-being of its residents. This role is critical to ensuring that all guests feel welcome, comfortable, important, and relaxed during their dining experience, truly reflecting the mission and values of Front Porch Residential Living.

Job Requirements

  • Less than high school education
  • Up to one month related experience or training
  • Ability to read 2-3 syllable words
  • Ability to recognize similarities and differences between words and numbers
  • Ability to print and speak simple sentences
  • Ability to add and subtract two-digit numbers
  • Ability to multiply and divide using tens and hundreds
  • Ability to perform operations with American money, weight, volume and distance
  • Ability to follow simple one to two-step instructions
  • Ability to handle standardized situations with occasional variables
  • Ability to stand, use hands, walk and talk frequently
  • Ability to occasionally sit, reach, climb, balance, stoop, kneel, crouch, crawl, taste or smell
  • Ability to lift and move up to 40 pounds regularly and above with assistance
  • Acceptable vision abilities including close, distance, color, peripheral, depth perception and focus adjustment
  • Ability to work in environments with wet, humid, noisy and occasionally extreme conditions

Job Qualifications

  • Less than high school education or equivalent combination of education and experience
  • Ability to read and speak simple sentences
  • Ability to add, subtract, multiply and divide using basic numbers
  • Ability to apply common sense to follow simple instructions
  • Good communication and interpersonal skills
  • Basic knowledge of food and beverage service
  • Ability to perform physical tasks required for the job
  • Willingness to comply with safety and cleanliness standards

Job Duties

  • Provide quality customer service efficiently to residents, families, co-workers and vendors
  • Prepare tables by laying out napkins and utensils and ensuring condiments are refilled
  • Stay updated on current menu choices, specialties and menu deviations
  • Direct guests to their tables, present menus, suggest dishes, assist in drink selection and inform guests about food preparation details
  • Maintain proper dining experience by delivering items, fulfilling guest needs, offering desserts and drinks, removing courses and replenishing utensils
  • Perform basic cleaning tasks as needed or as directed by supervisor
  • Assist with special events and fill in for absent staff
  • Greet all guests and owners warmly
  • Follow highest standards of cleanliness and health codes
  • Perform duties safely and wear safety equipment
  • Participate in safety programs and attend mandatory in-service meetings
  • Understand and follow facility fire and disaster plans

Job Criteria

Experience

Entry Level (1-2 years)


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