Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.77
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Job Description
Emerald Queen Casino is a prominent gaming and entertainment establishment operated by the Puyallup Tribe. It is renowned for offering an engaging and dynamic environment that combines luxurious amenities, exciting gaming options, and diverse dining experiences. As a leading destination in the Pacific Northwest, Emerald Queen Casino emphasizes exceptional customer service, ensuring that every guest has a memorable visit. The casino is committed to providing a safe, inclusive, and welcoming atmosphere for guests and employees alike, with a strong focus on community values and tribal sovereignty. The casino employs a diverse workforce and is an Equal Opportunity Employer, with Indian Preference in hiring following policies adopted by the Puyallup Tribe.
The Food Server role at Emerald Queen Casino is integral to delivering an outstanding dining experience for guests. The Food Server is responsible for greeting guests as they are seated in the restaurant, promptly providing beverages, and suggesting menu items that cater to individual tastes. This position involves taking accurate food orders and ensuring that guests receive their meals with timely and attentive service. The Food Server operates the Point of Sale (POS) system efficiently for order processing and payment transactions, providing excellent guest service throughout each interaction. Additionally, this role requires maintaining a clean and well-stocked server station, adhering to hygiene standards, and managing cash handling by accepting money and making change. The role is suited for individuals who thrive in a fast-paced, high volume dining environment and have a passion for hospitality.
Working as a Food Server at Emerald Queen Casino requires a commitment to excellent grooming, manners, and professionalism. Candidates must hold a valid Washington State food handler's card and be able to work various shifts, including day, swing, graveyard, and holidays. Physical stamina is essential because the role involves extended periods of standing, the ability to lift up to 40 pounds, routine climbing of stairs, and the capacity to tolerate a smoke-filled environment. The position also requires applicants to obtain a Class III B license as mandated by both the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is mandatory for all positions, although marijuana use does not automatically disqualify applicants except where driving company vehicles is involved. Overall, this position offers a rewarding opportunity to contribute to a vibrant team dedicated to high-quality service within a leading casino and entertainment venue.
The Food Server role at Emerald Queen Casino is integral to delivering an outstanding dining experience for guests. The Food Server is responsible for greeting guests as they are seated in the restaurant, promptly providing beverages, and suggesting menu items that cater to individual tastes. This position involves taking accurate food orders and ensuring that guests receive their meals with timely and attentive service. The Food Server operates the Point of Sale (POS) system efficiently for order processing and payment transactions, providing excellent guest service throughout each interaction. Additionally, this role requires maintaining a clean and well-stocked server station, adhering to hygiene standards, and managing cash handling by accepting money and making change. The role is suited for individuals who thrive in a fast-paced, high volume dining environment and have a passion for hospitality.
Working as a Food Server at Emerald Queen Casino requires a commitment to excellent grooming, manners, and professionalism. Candidates must hold a valid Washington State food handler's card and be able to work various shifts, including day, swing, graveyard, and holidays. Physical stamina is essential because the role involves extended periods of standing, the ability to lift up to 40 pounds, routine climbing of stairs, and the capacity to tolerate a smoke-filled environment. The position also requires applicants to obtain a Class III B license as mandated by both the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is mandatory for all positions, although marijuana use does not automatically disqualify applicants except where driving company vehicles is involved. Overall, this position offers a rewarding opportunity to contribute to a vibrant team dedicated to high-quality service within a leading casino and entertainment venue.
Job Requirements
- Must be able to stand for longer than 8 hours
- ability to lift up to 40 pounds
- mobility to climb stairs routinely
- must be able to tolerate a smoke filled environment
- must be able to work all scheduled shifts including day, swing, graveyard and holidays
- obtain Class III B license as required
- pass pre-employment drug testing
Job Qualifications
- High School Diploma or GED equivalent
- minimum two years high volume fine dining or casual dining food service experience
- valid Washington State food handler's card
- ability to provide excellent guest service
- good grooming habits and manners
- ability to follow specific instructions
Job Duties
- Greet guests as they are seated
- provide beverages and suggest menu items
- take accurate food orders while providing superior guest service
- accept money and make change
- operate POS system efficiently
- maintain server station stocked and clean at all times
- perform additional job duties as assigned by the department manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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