Food Safety and Quality Assurance Manager

SSP America is a leading global operator of food and beverage outlets in travel locations, known for its dynamic approach to bringing authentic and diverse restaurant experiences to airports across the United States and around the world. Specializing in the food travel sector, SSP America focuses on delivering unique culinary flavors that reflect local tastes and cultural heritage, offering travelers an exceptional dining experience while on the move. With a commitment to quality and innovation, the company fosters an environment where growth and career development are not only encouraged but are fundamental to their corporate ethos.

Located at the bustling MDW Airport, this opportunity with SSP America presents an exciting career path for professionals passionate about food safety and quality within the travel dining industry. The role offered is a full-time position with competitive compensation ranging from $90,000 to $110,000 per year, in addition to a bonus. Candidates will also benefit from a robust and comprehensive benefits package designed to support their health, well-being, and work-life balance.

The Food Safety and Quality Assurance Manager plays a pivotal role within SSP America's airport operations, ensuring that all food safety standards and quality benchmarks are consistently met or exceeded. This position demands a proactive leader who can spearhead food safety initiatives across commissary kitchens and restaurant outlets, fostering a culture centered on high standards of compliance and operational excellence. The role includes oversight and enhancement of regulatory compliance, working closely with internal teams and external authorities to mitigate risk and uphold food hygiene and safety protocols.

This position is ideal for a professional eager to navigate the complexities of food safety within a fast-paced environment like a major airport. The role involves limited travel—less than 20% within the U.S. and Canada—allowing for hands-on involvement and direct impact on day-to-day operations. Responsibilities extend to reviewing audit findings, conducting root cause analyses, implementing corrective actions, and rolling out food safety training tailored to emerging risks and local requirements. The manager will also be charged with preparing and managing HACCP plans and performing environmental monitoring to detect and prevent food safety hazards.

SSP America values individuals who are thorough, knowledgeable, and proactive in advancing food safety standards that protect consumers and enhance brand integrity. This position not only requires technical expertise but also a strong capability to build relationships with diverse stakeholders including regulatory agencies, suppliers, and operational leaders. The company prides itself on fostering a supportive culture that values employee development and collaboration, making it an excellent place to grow a career in food safety and quality assurance within an exhilarating airport environment.