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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $17.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Kimpton Hotels is a distinguished boutique hotel brand founded in San Francisco in 1981 by Bill Kimpton. The brand revolutionized the hospitality industry by rejecting impersonal and generic service in favor of a more heartfelt and human connection approach. At Kimpton Hotels, the focus is on creating meaningful experiences for guests and employees alike, cultivating an environment where people can thrive and be their authentic selves. The company prides itself on a vibrant, entrepreneurial culture that embraces diversity, creativity, and self-leadership. Kimpton is dedicated to improving the lives of coworkers, guests, owners, and communities through a strong sense of purpose... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in food and beverage service preferred
- Ability to work flexible hours including mornings, nights, weekends, and holidays
- Excellent communication and interpersonal skills
- Ability to memorize menu items and wine lists
- Strong customer service orientation
- Ability to work in a fast-paced, dynamic environment
- Food Handler and Alcohol Awareness Certifications if applicable
Job Qualifications
- One year of experience in a similar or supportive role preferred
- Excellent written communication and presentation skills
- Ability to prioritize multiple tasks in a dynamic environment
- Ability to learn, retain, and present product, menu, and allergy information to guests
- Knowledge of or ability to learn the restaurant point-of-sale system
- Highly motivated and flexible, confident in taking initiative
- Flexible schedule to work mornings, nights, holidays, and weekends when needed
- Food Handler and Alcohol Awareness Certifications if applicable
Job Duties
- Memorize current menu items and prices, familiarize yourself with the wine list and vintages
- Set up scheduled coffee service each morning by 6:00am
- Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases
- Check orders for presentation and completeness, cover and place in the cart for delivery, with water and beverages added last
- Ensure meal completion time is monitored
- if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time
- Prepare and set up the dining area according to guest preferences
- Verify wine orders with guests and present, cork and offer it to the guests for their approval
- Be familiar with ticketing and cash handling, check presentation and organization
- Ensure that stations are properly cleaned, stocked, and organized
- Take on responsibilities outside of this job description as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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