Food Runner/In Room Dining (Part Time Seasonal)

The hiring establishment is a distinguished hotel renowned for delivering exceptional hospitality and creating memorable experiences for its guests. Recognized for its commitment to quality and personalized service, the hotel caters to guests seeking comfort, elegance, and impeccable attention to detail during their stay. As a key player in the hospitality industry, the hotel offers a variety of services including luxurious accommodations, fine dining, and personalized guest experiences. This environment fosters a culture of excellence, teamwork, and genuine care, ensuring every guest feels valued and well cared for.

We are seeking a dedicated Room Service Attendant to join our dynamic team. This role is critical in providing top-notch food and beverage services directly to guests in their rooms, enhancing their overall stay with extraordinary service. The successful candidate will carry the responsibility of being an ambassador of the hotel, committed to creating ridiculously personal experiences that build lasting guest relationships and encourage return visits. This position requires a keen understanding of the menu, including detailed knowledge of food and beverage items such as the wine list and vintages, to assist guests effectively and professionally.

The Room Service Attendant will be entrusted with tasks such as memorizing menu items and prices, preparing the dining area according to guest preferences, and ensuring timely food and beverage delivery. Setting up scheduled coffee service promptly by 6:00 AM illustrates the hotel's dedication to guest convenience and satisfaction. The role also involves verifying wine orders with guests by presenting, corking, and seeking their approval before serving. The employee will monitor meal completion times rigorously and maintain open communication with guests if there are any delays, showcasing a commitment to impeccable guest service.

Beyond serving guests, the attendant must maintain cleanliness and organization of stations, manage silverware, linens, and vases effectively, and demonstrate proficiency in ticketing, cash handling, order presentation, and organization. This position requires exceptional multitasking skills in a dynamic environment, alongside the ability to learn and communicate product, menu, and allergy information confidently to guests. Flexibility is key, as the role demands availability during mornings, nights, holidays, and weekends, reflecting the hospitality industry's operational needs.

The position is ideal for highly motivated, flexible individuals who are confident in taking initiative and thrive in delivering personalized guest care. Prior experience in a similar or supportive hospitality role is preferred, along with certifications such as Food Handler and Alcohol Awareness, where applicable. Superior written communication and presentation skills contribute to success in this role, ensuring every guest interaction is professional and courteous.

Salary for this position ranges from the lowest to highest pay scale, reflecting various factors including education, qualifications, experience, and performance metrics. The hotel values its employees and offers opportunities for growth and development within a vibrant and supportive team atmosphere. Joining this hotel means becoming part of a culture that prioritizes guest satisfaction and encourages employees to contribute to delivering remarkable hospitality experiences each day.