Food Runner/Busser

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
wellness programs

Job Description

Thompson Houston, part of the Hyatt Hotels Corporation family, is an upscale hotel renowned for delivering premium hospitality experiences in the heart of the city. This luxury establishment is now expanding its offerings with the launch of a sophisticated new destination restaurant concept within the Thompson Houston Hotel. Scheduled for a summer relaunch, this venue promises a unique dining experience that combines exquisite cuisine with breathtaking views of downtown. The restaurant features a multi-meal dining concept, an expansive one-acre pool deck exclusive to hotel guests and residents, luxury cabanas, private event spaces, and an indoor-outdoor dining setting, all designed to provide guests with an exceptional and memorable atmosphere. Managed directly by both Thompson Houston Hotel and Hyatt Hotels Corporation, the restaurant reflects the high standards and dedication to quality service synonymous with the Hyatt brand.

The Food Runner position is an integral part of this fine dining atmosphere, playing a key role in ensuring that guests receive attentive and timely service. As a Food Runner, you will support Food Servers by delivering meals and beverages with efficiency and professionalism, maintaining the flow and pace of service in a fast-moving environment. This role demands excellent communication skills, physical stamina, and a commitment to upholding the ethos of authentic hospitality that Hyatt is known for. Candidates will join a dynamic team willing to meet and exceed guest expectations through outstanding service and teamwork. This position offers an exciting opportunity for those passionate about the hospitality industry to be part of an innovative restaurant relaunch within a renowned luxury hotel setting. The role promises a fast-paced, customer-focused working environment where associates can grow, develop, and find rewarding career pathways.

Hyatt's culture emphasizes caring for both guests and employees, fostering a workplace that values empathy, integrity, respect, inclusion, experimentation, and wellbeing. Working as a Food Runner at Thompson Houston provides not only career development but also the chance to be part of a community committed to sustainable, connected, and humanized travel experiences. Through this role, you will contribute to transforming everyday dining into extraordinary journeys and create meaningful experiences for visitors and hotel guests alike. Hyatt believes in equal opportunity and inclusivity, ensuring that all staff work in an environment free from discrimination and full of opportunity to thrive. Joining Thompson Houston’s food and beverage team means stepping into a role where your individuality is celebrated and your efforts directly impact the guest experience and the hotel's reputation for excellence.

Job Requirements

  • high school diploma or equivalent
  • previous experience in a food service or hospitality role preferred
  • ability to work flexible hours including nights, weekends, and holidays
  • strong communication skills
  • physical ability to lift and carry up to 40 lbs
  • excellent teamwork and interpersonal skills

Job Qualifications

  • a true desire to satisfy the needs of others in a fast paced environment
  • refined verbal and written communication skills
  • a desire to exceed guest expectations
  • ability to lift/carry up to 40 lbs

Job Duties

  • assist the food server in serving guests
  • communicate effectively with kitchen and service staff
  • ensure timely delivery of food and beverages
  • maintain cleanliness and organization of food service areas
  • lift/carry food items and supplies up to 40 lbs
  • support the overall flow of service in a fast-paced environment
  • provide genuine hospitality and guest-oriented service

Job Criteria

Experience

Entry Level (1-2 years)


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