Food Runner/Busser

Gaylord Opryland Resort & Convention Center is a premier hotel and convention center located in Nashville, Tennessee. Known for its vast indoor gardens, riverfront setting, and expansive meeting and event space, this resort provides guests with a unique and memorable hospitality experience. As part of the Marriott International portfolio, Gaylord Opryland embodies a commitment to excellence and innovation in the hospitality industry, creating an environment where both guests and employees feel valued and inspired.

The role of Guest Service Support Expert at Gaylord Opryland is integral to delivering exceptional food and beverage service, enhancing the guest experience beyond simple dining. This full-time, non-management position offers a wage of $15 per hour and is tip eligible, reflecting the interactive and service-oriented nature of the job. The ideal candidate will embrace a hands-on approach to supporting food and beverage operations by maintaining clean service areas, assisting kitchen staff, setting tables, and replenishing supplies. The position demands physical stamina as it involves standing, walking, and moving items weighing up to 50 pounds with assistance.

Guest Service Support Experts contribute significantly to the atmosphere and smooth operation of food and beverage services, ensuring that every guest interaction feels seamless and part of a broader, memorable experience. Employees in this role must maintain a professional appearance and communication style, adhere to safety and quality standards, and follow all company policies consistently. The ability to manage a fast-paced environment and collaborate closely with team members is crucial in this role.

Gaylord Opryland also emphasizes career growth and personal development, encouraging its team members, known as STARs, to be creative and entrepreneurial in their roles. The company prides itself on its culture of inclusion and diversity, welcoming associates from all backgrounds and providing equal opportunities for advancement. This position is suited for those who are passionate about hospitality, eager to work in a dynamic environment, and committed to delivering heartfelt service that extends well beyond the basics of food and drink provision.