Food Runner/Busser

Gaylord Opryland Resort & Convention Center is a premier hospitality destination located in Nashville, Tennessee. Part of the esteemed Gaylord Hotels portfolio and Marriott International, this resort is known for its expansive meeting spaces, luxurious accommodations, and unique guest experiences that combine Southern charm with modern amenities. Nestled near the famous Opryland area, this resort attracts both leisure travelers and business guests seeking top-tier dining, entertainment, and hospitality services. As a leader in the hospitality and conventions industry, Gaylord Opryland offers a dynamic and fast-paced work environment where employees are valued as STARs – professionals who demonstrate creativity, entrepreneurship, and big-hearted service.

The role of a Guest Service Support Expert at Gaylord Opryland Resort & Convention Center focuses on delivering an exceptional guest experience beyond just food and beverages. This full-time, non-management position plays an essential supporting role within the Food and Beverage department. The Guest Service Support Expert is responsible for ensuring the smooth operation of food and beverage services by setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies to create a seamless and memorable dining environment. This role pays an hourly wage of $15.00 and is eligible for tips, reflecting the value placed on quality guest interactions.

Employees in this role are expected to adhere closely to all company policies, maintain high standards of professionalism in both appearance and communication, and contribute to a safe workplace. The physical demands of the position include standing, sitting, or walking for extended periods, moving safely over uneven or slippery surfaces, and handling objects weighing up to 25 pounds independently or up to 50 pounds with assistance. Prospective candidates should be prepared for a hands-on approach to their work, involving bending, twisting, pulling, and stooping as required.

Gaylord Opryland encourages diversity and inclusivity within its workforce and is committed to providing equal employment opportunities to all applicants regardless of disability, veteran status, or other legally protected categories. This welcoming environment ensures everyone has access to growth and development within the organization.

Overall, the Guest Service Support Expert position offers a fantastic opportunity for individuals seeking to start or grow their career in food and beverage service within a world-class hospitality setting. The resort’s commitment to fostering employee development and delivering unparalleled guest experiences makes it an enriching workplace for motivated, service-oriented professionals eager to contribute to a team dedicated to delivering MORE – more service, more opportunities, and more engagement under one roof.