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Job Overview
Compensation
Hourly
Range $9.50 - $14.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
401(k) matching
wellness programs
Annual performance bonus
Paid Time Off
Dental Insurance
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. The company has established itself as an industry leader not only by delivering exceptional entertainment and gaming experiences but also by committing to important values such as diversity, sustainability, and community engagement. PENN Entertainment embraces change and innovation within the entertainment sector, offering a dynamic and fast-paced atmosphere where employees can thrive and contribute to the company's ongoing success. The organization's diverse workforce is driven by enthusiasm for helping guests find and have more fun, reflecting its commitment to... Show More
Job Requirements
- High school diploma or equivalent
- One to two years related experience in food service operation and/or training
- Knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
- Basic knowledge of food preparation techniques
- Knowledge of weights, measures, and recipe yield
- Ability to work required schedule including nights, weekends, holidays and overtime
- Must meet professional appearance standards as prescribed by company policy
- Must be at least 21 years of age
- Ability to maintain a neat, professional, well-groomed appearance and uphold company appearance and dress standards
Job Qualifications
- High school diploma or equivalent
- One to two years related experience in food service operation and/or training
- Knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
- Basic knowledge of food preparation techniques
- Knowledge of weights, measures, and recipe yield
- Ability to work nights, weekends, holidays, and overtime as needed
- Professional appearance and grooming standards
- Must be at least 21 years of age
- Ability to maintain neat and well-groomed appearance
Job Duties
- Provides fast, friendly, professional, and responsive customer service
- Greets each guest approaching their station
- Maintains current and accurate information regarding food items including preparation techniques, seasonings, and ingredients
- Responsible for wiping down server-side expo area and all touching areas as needed
- Removes all tainted dishware and trashes to dish pit
- Sweeps floors and keeps them clean and dry throughout shift
- Ensures a successful tray-up and run delivery of all ordered items to the corresponding table
- Reads food orders from computer printout and confirms that all food items are prepared as ordered according to the established menu
- Ensure all food items are prepared according to standard recipes and menu to ensure consistency of products to the guests
- Ensures plate presentation is according to established guidelines
- Assists in replenishing front line provisions, condiments and plate ware as they become diminished using the FIFO method
- Wipes counter areas, sinks, and floors to maintain a clean and safe work station
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- Maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure
- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- Provides personalized service and uses guests’ names when possible
- Knows and promotes current casino events and programs and can give guests directions to all casino areas
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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