Food Runner - Sportsbook

Baton Rouge, LA, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $9.50 - $14.50

Work Schedule

Weekend Shifts

Night Shifts

Benefits

day-one medical coverage

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences operating across 43 destinations in North America. They are also known for their online sports betting and iCasino platforms through theScore Bet Sportsbook and Casino. With a strong commitment to diversity, sustainability, and community involvement, PENN Entertainment is dedicated to creating an inclusive environment that fosters growth and advancement for its team members. The company values enthusiasm, professionalism, and a passion for delivering exceptional customer experiences, making it a dynamic and exciting workplace for those interested in the entertainment and hospitality industry. The company places a high emphasis on supporting their employees through competitive total rewards packages that include wellness programs, 401(k) matching, performance bonuses, and paid time off that increases with tenure.

The role offered is a part-time food service position within PENN Entertainment's food and beverage team. This position is ideal for individuals who thrive in fast-paced, customer-focused environments and take pride in providing fast, friendly, and professional service to guests. The employee will be responsible for various duties including maintaining cleanliness and sanitation standards, ensuring proper food preparation and presentation, delivering orders accurately, and supporting overall kitchen and dining area operations. This role requires attention to detail, professional appearance, and the ability to work flexible schedules including nights, weekends, and holidays. Employees in this role will be integrated into a diverse team, working cooperatively to enhance the guest experience by using personalized service techniques and promoting current casino events and programs. Initial compensation is based on relevant knowledge, skills, and experience, supplemented by a comprehensive rewards package that supports financial, physical, and mental well-being. The job offers an opportunity for personal and career growth within a company committed to excellence and innovation in entertainment and hospitality.

Job Requirements

high school diploma or equivalent
one to two years related experience in food service operation or training
knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
basic knowledge of food preparation techniques
knowledge of weights, measures, and recipe yield
ability to work required schedule including nights, weekends, holidays, and overtime as needed
must meet professional appearance standards as prescribed by company policy
must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance and dress standards
must be at least 21 years of age or older

Job Qualifications

high school diploma or equivalent
one to two years related experience in food service operation or training
knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
basic knowledge of food preparation techniques
knowledge of weights, measures, and recipe yield
ability to work required schedule including nights, weekends, and holidays
professional appearance and dress standards
ability to maintain neat, professional, well-groomed appearance
must be at least 21 years of age

Job Duties

provides fast, friendly, professional, and responsive customer service
greets each guest approaching their station
maintains current and accurate information regarding food items, preparation techniques, and ingredients
responsible for wiping down server-side expo area and all touching areas as needed
removes tainted dishware and trashes to dish pit
sweeps floors and keeps them clean and dry throughout shift
ensures a successful tray-up and run delivery of all ordered items to the corresponding table
reads food orders from computer printout and confirms all items are prepared as ordered
ensures all food items are prepared according to standard recipes and menu for consistency
ensures plate presentation meets established guidelines
assists in replenishing front line provisions, condiments, and plate ware
uses FIFO method in stocking food items
wipes counter areas, sinks, and floors to maintain a clean and safe workstation
maintains cleanliness of designated areas to meet health and safety standards
maintains par levels of operating supplies and food product for each workstation
operates and maintains all equipment and utensils per guidelines
provides personalized service using guests' names where possible
promotes current casino events and programs and directs guests accordingly
actively demonstrates superior customer service per department and company standards
ensures compliance with all regulatory requirements and reports potential issues to management