Food Runner / Server Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Positive work environment

Job Description

Flight Club is the world's first social darts experience, originally established in London in 2015. This innovative entertainment venue has redefined the traditional pub game of darts by merging it with a 21st-century social and technological twist. At Flight Club, guests enjoy an upscale and lively atmosphere complemented by craft cocktails, premium cuisine, and the unique integration of technology-driven social darts games. With over 7 million players and more than 550 million darts thrown globally, Flight Club continues to grow and bring friends together through a distinctive and engaging social experience. The company expanded to the United States under the umbrella of State of Play Hospitality, maintaining its position as a premier entertainment destination that combines culinary excellence with interactive gameplay. Its commitment to delivering exceptional guest experiences is at the core of its brand identity, making it a leader within the hospitality and entertainment sectors. This dynamic, fast-paced environment thrives on teamwork, creativity, and a passion for customer engagement.

The Server Assistant - Food Runner is a vital role within Flight Club's Front of House team, reporting directly to the Floor Manager. This position can be either part-time or full-time and is classified as non-exempt. The server assistant plays a dual role by supporting the server team in delivering prompt and accurate food service while maintaining cleanliness and resetting tables efficiently throughout the shift. A successful candidate will thrive in a high-energy environment, exemplify outstanding product knowledge, and possess strong interpersonal skills to build rapport with guests and team members. The role demands constant movement to assist coworkers and ensure an outstanding guest experience from arrival to departure. Key responsibilities include running food throughout service, verifying order quality, maintaining gaming equipment sanitation, and ensuring the dining and entertainment areas are clean and ready for new guests. This role requires dedication to Flight Club's core values: listening attentively to customers, taking ownership of challenges, fostering positive energy, acting with urgency, and collaborating effectively. The server assistant is also expected to comply with all health and safety guidelines, participate in ongoing training, and contribute to an inclusive and respectful team culture. This position offers the opportunity to join a passionate, innovative company where hospitality meets entertainment innovation.

Job Requirements

  • Current food handlers and alcohol certification maintained through employment
  • Minimum of 2 years experience preferably within a high-volume environment
  • Available to work various shift times and days including weekends and holidays
  • Able to stand and/or walk for long periods of time
  • Ability to lift over 50 lbs if necessary
  • Authorized to legally work in the US

Job Qualifications

  • Current food handlers certification
  • Current alcohol certification
  • Minimum of 2 years experience preferably within a high-volume environment
  • Ability to work various shift times and days including weekends and holidays
  • Strong communication and interpersonal skills
  • Knowledge of food and beverage service standards

Job Duties

  • Report for all scheduled shifts punctually in proper attire to proper health and hygiene standards
  • Run food throughout the shift, check all dishes to ensure quality and accuracy
  • Follow service standards of food delivery and reset areas timely and efficiently
  • Know all table numbers and gaming areas to accurately deliver food to guests
  • Maintain gaming equipment condition including sanitation
  • Ensure pre bussing is maintained including trash and bus tubs are emptied
  • Complete opening, closing, and running duties as assigned each shift

Job Criteria

Experience

Mid Level (3-7 years)


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