Food Runner - Sacramento, CA

Echo and Rig is a full-service restaurant known for its commitment to delivering exceptional dining experiences through high-quality food and attentive service. This establishment prides itself on creating a welcoming atmosphere that combines classic steakhouse dining with a modern twist, aiming to provide guests with a memorable experience. Echo and Rig emphasizes teamwork, professionalism, and a guest-centric approach, which helps maintain its reputation as a distinguished dining destination. As a bustling restaurant, Echo and Rig employs a variety of service and kitchen staff who are dedicated to maintaining high standards of service and operational excellence. This role is a vital part of their front-of-house team, focused on ensuring guests receive timely and accurate food delivery with attentive customer service.

The Food Runner position at Echo and Rig is designed for individuals who enjoy fast-paced environments and value customer interaction. As a Food Runner, you will be responsible for the efficient and accurate delivery of guests' food and beverage items. You will work closely with both the front and back of the house, ensuring seamless communication between kitchen staff, hosts, and servers to uphold smooth service flow. This role requires a friendly, professional demeanor with the ability to provide personalized service to all guests.

In this role, the Food Runner must understand and implement "The 7 Intents Service Model," which focuses on delivering exceptional guest interactions tailored to meet their expectations. Duties include making sure that all food and beverage items are delivered promptly and correctly, assisting in side-work duties such as restaurant opening and closing procedures, and maintaining cleanliness and organization within assigned stations. Attention to detail is critical, especially regarding the presentation and quality of food items, knowledge of menu offerings, ingredients, and potential allergens. The Food Runner also has a responsibility to maintain a well-stocked expo station and to support the kitchen staff with preparation and sanitation duties in compliance with state health regulations.

The ideal candidate for this position possesses at least six months of experience working in a full-service restaurant environment, enabling them to understand the dynamics of a fast-paced dining setting. Strong communication skills and the ability to handle multiple priorities under pressure are essential for success. The ability to carry heavy trays of food and beverages safely is a physical requirement, as well as maintaining a professional appearance that aligns with the restaurant's image. Echo and Rig values motivated self-starters who take the initiative during slower periods, contributing positively to the team beyond their primary duties.

This position is an excellent opportunity for individuals looking to build their career in the hospitality industry, offering growth potential within a respected restaurant group. The employment type is typically part-time or full-time, depending on scheduling needs, with competitive hourly wages commensurate with experience. Working as a Food Runner at Echo and Rig promises an engaging and rewarding experience where commitment to service excellence is highly valued and recognized.