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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.75 - $17.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
uniform provided
Employee Discounts
Career development opportunities
Job Description
Echo and Rig is a full-service restaurant known for its commitment to delivering exceptional dining experiences through high-quality food and attentive service. This establishment prides itself on creating a welcoming atmosphere that combines classic steakhouse dining with a modern twist, aiming to provide guests with a memorable experience. Echo and Rig emphasizes teamwork, professionalism, and a guest-centric approach, which helps maintain its reputation as a distinguished dining destination. As a bustling restaurant, Echo and Rig employs a variety of service and kitchen staff who are dedicated to maintaining high standards of service and operational excellence. This role is a vital... Show More
Job Requirements
- Six months of previous full service restaurant experience preferred
- Willing and able to learn and effectively practice The 7 Intents Service Model
- Willing and able to collaborate and contribute to a diverse service team
- Willing and able to communicate effectively
- Willing and able to handle multiple priorities and tasks while under pressure
- Willing and able to develop detailed menu knowledge for all food and beverage offerings, including preparation methods, ingredients, possible allergens
- Strong work ethic and dedication to getting the job done right every time
- Ability to lift, balance, and carry large oval and small round serving trays up to 50 lbs across flat and inclined surfaces including stairs
- Motivated self-starter capable of taking the initiative to identify and undertake projects during slow periods
- Ability to collaborate and contribute to a diverse service team
- Superior communication skills
- Capacity to handle multiple priorities and tasks while under pressure
Job Qualifications
- Six months of previous full service restaurant experience preferred
- Strong work ethic and dedication to getting the job done right every time
- Motivated self-starter capable of taking the initiative to identify and undertake projects during slow periods
- Ability to collaborate and contribute to a diverse service team
- Superior communication skills
- Capacity to handle multiple priorities and tasks while under pressure
- Detailed menu knowledge for all food and beverage offerings, including preparation methods, ingredients, possible allergens, etc
Job Duties
- Provide friendly, personal, professional service to all guests
- Understand "The 7 Intents Service Model" and apply the principles to all guest interactions
- Provide exceptional service by ensuring that food and beverage items are correctly delivered to guests
- Follow specific verbal and/or written instructions
- Complete assigned side-work duties (opening, closing, ongoing)
- Maintain cleanliness in assigned station and or stations
- Communicate with kitchen, host and service staff to maintain service efficiency and guest satisfaction
- Assist in preparation of kitchen opening and closing procedures
- Follow all sanitation procedures in accordance with state regulations
- Ensure expo station is properly stocked and cleaned
- maintain appropriate levels of plates, silverware and trays
- Have detailed and accurate knowledge about all food and beverage products
- Ensure quality and proper presentation of food menu items
- Present and describe food and beverage items to guests
- Be an active team player
- Follow supervisor's instructions
- Perform under more than average stressful conditions
- Maintain clean and orderly work area throughout shift and leave it ready for the following shift
- Acquire and wear appropriate uniform as prescribed in the training manual
- Maintain a clean uniform
- Maintain a well-manicured appearance and persona that reflects the established image of the restaurant
- Read and be accountable for the information in the Echo and Rig employee handbook
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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