Food Runner - Room Service

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $9.75 - $15.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid holidays

Career Development

Job Description

Boyd Gaming Corporation is a prominent player in the gaming and entertainment industry within the United States. Established as a leading casino entertainment company, Boyd Gaming has built a strong reputation for delivering exceptional guest experiences while operating in regulated gaming jurisdictions across the country. The corporation is committed to continuous growth and innovation, striving to maintain its leadership position in the industry by evolving alongside market trends and customer expectations.

With decades of experience, Boyd Gaming leverages sound business planning and a steadfast dedication to its core philosophies. This strategic approach ensures that the company maximizes value not only for its shareholders but also for its employees and the communities where it operates. Boyd Gaming has cultivated a dynamic corporate culture that embraces teamwork, professionalism, and customer-focused service, thereby fostering an engaging and enjoyable work atmosphere.

The position of Food and Beverage Server at Boyd Gaming offers an exciting opportunity to be part of this vibrant environment where flawless service and guest satisfaction are paramount. The role involves delivering food and beverages from the kitchen to guests, ensuring that all dining needs are met promptly and courteously. This position requires a motivated individual who can maintain high standards of cleanliness, professionalism, and operational efficiency in a fast-paced casino environment.

Candidates will engage directly with dining guests to provide outstanding customer service, addressing guest needs with a courteous and friendly demeanor. The role involves managing tasks such as refilling supplies, setting and resetting tables, clearing dishes, and maintaining condiment stations in accordance with company policies and health standards. Attention to detail and adherence to cleanliness, safety, and sanitation guidelines are essential to support an enjoyable dining experience.

The Food and Beverage Server also plays a vital role in upholding the company’s image by maintaining professional uniform standards and promoting positive interactions with both coworkers and guests. This position offers varied shifts, including days, nights, weekends, and holidays, catering to the dynamic nature of the hospitality industry within a casino setting. Training and certification, including obtaining RAMP alcoholic certification, are integral to this role to meet regulatory compliance and provide safe service.

Boyd Gaming Corporation ensures a supportive work environment that prepares employees to handle high-pressure situations with professionalism and effective communication skills. This role is not only about serving food and beverages but also about creating memorable and fun-filled experiences for guests inside the casino’s entertainment venues. Overall, the Food and Beverage Server position provides a rewarding career pathway for those passionate about hospitality, customer service, and working within a leading casino entertainment company.

Job Requirements

must be at least 21 years of age
able to obtain RAMP alcoholic certification
able to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
must be able to walk and stand for eight hours
repeated bending and lifting required
must be able to lift and carry trays or bus tubs weighing up to 50 pounds repeatedly
ability to work in a high-pressure, fast-paced environment
ability to handle or seek assistance for guest-related situations
shift assignments may be irregular including days, nights, weekends, and holidays
must be able to pass all training and tests associated with job
effective communication skills
ability to communicate in English
high school diploma or GED preferred or equivalent combination of education and experience

Job Qualifications

must be at least 21 years of age
able to obtain RAMP alcoholic certification
ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
able to walk and stand for eight hours
ability to lift and carry trays or bus tubs weighing up to 50 pounds repeatedly
ability to work in a high-pressure, fast-paced environment
ability to handle or seek assistance for guest-related situations
flexible to work shifts including days, nights, weekends, and holidays
ability to pass all training and tests associated with the job
effective communication skills with guests, coworkers and management
ability to communicate in English
high school diploma or GED preferred or equivalent experience or training

Job Duties

deliver food and beverages from the kitchens
refill, set/reset, stock, clear and clean dishes, glassware, silverware, linens, condiments, beverages, napkin holders and related supplies
provide excellent customer service to dining guests
promote positive interactions among coworkers and guests while maintaining professionalism
relay guest complaints or compliments to supervisors
adhere to company and departmental policies and health and sanitation guidelines
maintain uniform and appearance standards
prepare food orders, set trays, and transport food and beverage items
maintain breakdown areas and condiment tables
complete all setup, stocking and closing duties on time
ensure a clean, safe, hazard-free environment
work efficiently in a fast-paced environment
adhere to state liquor laws
perform miscellaneous duties as assigned by leadership