Food Runner (PT) -Graduate Richmond

Schulte Hospitality Group is a distinguished division of Schulte Companies, recognized as a leading third-party management company with extensive multi-generational experience in the hospitality industry. Operating more than 200 locations across 38 states and 3 countries, the group manages a broad and diverse portfolio. This includes a mix of renowned global brands like Marriott, Hilton, IHG, and Hyatt, alongside an array of unique, independent, boutique, and lifestyle properties and restaurants. The company is firmly rooted in a service culture that emphasizes hospitality, respect, authenticity, and prioritization of the needs of both internal and external stakeholders. Schulte Hospitality Group places a significant focus on continuous positive impact through all organizational activities, striving to maintain a workplace culture that values inclusion, employee development, and career growth.

The role of Food Expeditor Runner at Schulte Hospitality Group is a dynamic, service-oriented position crucial to the operational success of the food and beverage team. This role demands versatility and a willingness to undertake multiple responsibilities beyond the primary task of expediting food orders. Candidates should be open to working in other food and beverage roles such as Dish Steward, Banquet Server, and other related positions based on business needs. The position requires open availability and the capacity to be on call for filling shifts as they arise, demonstrating flexibility and adaptability. The Food Expeditor Runner is tasked with ensuring timely and accurate delivery of food orders, maintaining high standards of food presentation, and providing exceptional guest service by anticipating and fulfilling guest needs.

Working at Schulte Hospitality Group means joining a community committed to excellence in hospitality. Employees benefit from a positive, inclusive work environment geared towards employee engagement and empowerment, with numerous opportunities for professional growth. The company offers a comprehensive benefits package that reflects its commitment to employee well-being and satisfaction. These benefits include daily pay options, free telemedicine and virtual mental health care from day one, multiple health and life insurance options, a 401k plan with company match, paid parental leave, paid time off, holiday pay, pet insurance, an employee assistance program, and access to a savings marketplace offering discounts on event tickets, electronics, gym memberships, and more.

As a Food Expeditor Runner, candidates are expected to be team players who can multitask efficiently and communicate effectively. The role involves interfacing with guests and team members, serving as a knowledgeable spokesperson for the hotel community, and providing local recommendations when appropriate. Candidates should have a minimum of a high school education and at least one year of experience in a hotel or restaurant service role. The ideal individual will possess the ability to exceed guest and team expectations, demonstrating professionalism and a commitment to quality service. This position also requires completing side work duties, assisting wait staff as needed, bussing tables, and undertaking various other duties to meet business objectives. Schulte Hospitality Group's hiring process includes multiple steps such as interviews, drug screening, background checks, reference checks, and possibly employment assessments, ensuring the selection of the best candidates aligned with the company’s values and standards.