
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
Virgin Hotels is a vibrant and innovative hospitality brand known for redefining the traditional hotel experience through a mix of technology, thoughtful design, and exceptional service. As part of the Virgin Group, it brings a fresh, modern twist to the hotel industry, focusing on an immersive, culturally rich guest experience combined with stylish and comfortable accommodations. Virgin Hotels operate as full-service hotels, prominently located in major cities, where they cater to both business and leisure travelers seeking a unique, upscale stay with an emphasis on community and entertainment. Known for their signature blend of warm hospitality and chic ambiance, Virgin Hotels pride themselves on cultivating work environments where team members are encouraged to bring their authentic selves, collaborate, and flourish. This inclusive ethos highlights the brand’s commitment to diversity and equal opportunity, ensuring a welcoming atmosphere for both employees and guests alike.
The role of a Food and Beverage Runner at Virgin Hotels is integral to the seamless operation of the hotel's dining outlets. This position is designed for individuals who are passionate about delivering outstanding customer service and contributing positively to a dynamic team environment. The Food and Beverage Runner plays a crucial role in supporting servers by promptly bussing and resetting tables, efficiently running food and beverages from the kitchen to guests, and engaging courteously with customers and colleagues. This role requires a proactive approach to maintaining cleanliness and organization in the service area, including tasks such as stocking supplies, polishing cutlery and glassware, folding napkins, sanitizing tables, and cleaning menus. The runner also assists in preparing basic non-alcoholic beverages and can offer simple descriptions of dishes and drinks upon delivery to enhance the guest experience.
Virgin Hotels look for hospitality professionals who possess excellent communication skills, both verbal and written, are able to work cooperatively with team members, and uphold high standards of personal grooming and hygiene. The position demands a strong sense of responsibility, adherence to health and safety regulations, and a positive, can-do attitude that inspires both teammates and guests. Importantly, the role offers opportunities for growth within a renowned hospitality group that values talent development and employee satisfaction. A successful Food and Beverage Runner at Virgin Hotels not only masters operational duties but also helps create a fun and memorable experience for guests, embedding themselves as a vital part of the hotel’s vibrant culture. This position is typically full-time with competitive pay, including opportunities for benefits and career advancement within the company.
The role of a Food and Beverage Runner at Virgin Hotels is integral to the seamless operation of the hotel's dining outlets. This position is designed for individuals who are passionate about delivering outstanding customer service and contributing positively to a dynamic team environment. The Food and Beverage Runner plays a crucial role in supporting servers by promptly bussing and resetting tables, efficiently running food and beverages from the kitchen to guests, and engaging courteously with customers and colleagues. This role requires a proactive approach to maintaining cleanliness and organization in the service area, including tasks such as stocking supplies, polishing cutlery and glassware, folding napkins, sanitizing tables, and cleaning menus. The runner also assists in preparing basic non-alcoholic beverages and can offer simple descriptions of dishes and drinks upon delivery to enhance the guest experience.
Virgin Hotels look for hospitality professionals who possess excellent communication skills, both verbal and written, are able to work cooperatively with team members, and uphold high standards of personal grooming and hygiene. The position demands a strong sense of responsibility, adherence to health and safety regulations, and a positive, can-do attitude that inspires both teammates and guests. Importantly, the role offers opportunities for growth within a renowned hospitality group that values talent development and employee satisfaction. A successful Food and Beverage Runner at Virgin Hotels not only masters operational duties but also helps create a fun and memorable experience for guests, embedding themselves as a vital part of the hotel’s vibrant culture. This position is typically full-time with competitive pay, including opportunities for benefits and career advancement within the company.
Job Requirements
- Current, legal and unrestricted ability to work in the United States
- high school or equivalent education required
- ability to effectively communicate verbally and in writing in English
- food service handler card and TABC certification that is currently valid for a minimum of at least 6 months
- preferred: 1-2 years' experience in a full-service hospitality establishment
Job Qualifications
- Ability to communicate clearly in verbal and written English
- comply with all safety and health department procedures, as well as all state and federal laws
- maintain a neat, clean and well-groomed appearance per hotel standards
- adhere to hotel policies including but not limited to attendance, safety, behavior
Job Duties
- Support server by running food and drinks as instructed by teammates including culinary server, bartender, supervisor, etc.
- maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
- clear tables, carry plates to dishwashing area
- execute fabulous guest service
- prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
- explain basic details of food dishes and beverages at time of delivery to guests
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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