Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
Job Description
Starwood Hotels, founded in 2006 by Barry Sternlicht, is a renowned luxury hotel brand management company affiliated with the global private investment firm Starwood Capital Group. With a deep commitment to sustainability, diversity, and inclusion, Starwood Hotels is dedicated to creating an empowered and inclusive culture that reflects its mission-driven ethos. The company cherishes the beauty of the world and strives to preserve it through thoughtful service, respect for nature, and collaboration among team members. Known for delivering exceptional guest experiences, Starwood Hotels operates with a mindful culture that prioritizes well-being, good-natured service, and positive social and environmental impact. As an equal opportunity employer, the company welcomes diverse candidates and promotes a workplace free from discrimination, upholding high standards of accommodation and equal access for all employees.
The Pool Food Runner role at 1 Hotels, a part of the Starwood Hotels family, is an exciting opportunity for individuals passionate about hospitality and excellence in guest service. This position is crucial in ensuring that food and beverage orders are delivered promptly and accurately to guests enjoying the poolside and beach areas. The Pool Food Runner collaborates closely with servers and other team members to maintain high standards of food quality, sanitation, and presentation. This role requires meticulous attention to detail, strong communication skills, and the ability to navigate outdoor environments safely and efficiently.
As a Pool Food Runner, you will play a vital role in creating memorable experiences for guests by delivering impeccable service that aligns with 1 Hotels' standards and Starwood’s mission-driven values. You will be expected to carry out varied duties, including maintaining clean and organized service areas, assisting with guest interactions, and supporting pool and beach operations. The position demands physical stamina to work in fast-paced, outdoor settings and the capability to carry trays and equipment safely. A commitment to safety, timely delivery, and teamwork is essential to thrive in this role.
Working at Starwood Hotels, particularly within the dynamic environment of 1 Hotels, is not just about fulfilling job responsibilities but about contributing to a larger purpose. You will be part of a company that places people, nature, and community at the core of its operations. Starwood Hotels encourages its team members to bring their authentic selves to work and to engage in efforts that positively impact the world around them. This is an opportunity to grow professionally in an environment that supports sustainability and social responsibility. Your role as a Pool Food Runner will directly influence guest satisfaction and help uphold the brand’s promise of excellence and mindful hospitality.
This role requires flexibility, including working varying schedules and holidays, to meet the ever-changing needs of the hospitality industry. If you are looking for a position that combines physical activity, guest engagement, and a supportive team atmosphere within a globally respected hotel group, the Pool Food Runner position at Starwood Hotels offers a fulfilling career path. Join us in delivering exceptional experiences while contributing to a mission that changes the world, little by little.
The Pool Food Runner role at 1 Hotels, a part of the Starwood Hotels family, is an exciting opportunity for individuals passionate about hospitality and excellence in guest service. This position is crucial in ensuring that food and beverage orders are delivered promptly and accurately to guests enjoying the poolside and beach areas. The Pool Food Runner collaborates closely with servers and other team members to maintain high standards of food quality, sanitation, and presentation. This role requires meticulous attention to detail, strong communication skills, and the ability to navigate outdoor environments safely and efficiently.
As a Pool Food Runner, you will play a vital role in creating memorable experiences for guests by delivering impeccable service that aligns with 1 Hotels' standards and Starwood’s mission-driven values. You will be expected to carry out varied duties, including maintaining clean and organized service areas, assisting with guest interactions, and supporting pool and beach operations. The position demands physical stamina to work in fast-paced, outdoor settings and the capability to carry trays and equipment safely. A commitment to safety, timely delivery, and teamwork is essential to thrive in this role.
Working at Starwood Hotels, particularly within the dynamic environment of 1 Hotels, is not just about fulfilling job responsibilities but about contributing to a larger purpose. You will be part of a company that places people, nature, and community at the core of its operations. Starwood Hotels encourages its team members to bring their authentic selves to work and to engage in efforts that positively impact the world around them. This is an opportunity to grow professionally in an environment that supports sustainability and social responsibility. Your role as a Pool Food Runner will directly influence guest satisfaction and help uphold the brand’s promise of excellence and mindful hospitality.
This role requires flexibility, including working varying schedules and holidays, to meet the ever-changing needs of the hospitality industry. If you are looking for a position that combines physical activity, guest engagement, and a supportive team atmosphere within a globally respected hotel group, the Pool Food Runner position at Starwood Hotels offers a fulfilling career path. Join us in delivering exceptional experiences while contributing to a mission that changes the world, little by little.
Job Requirements
- Prior food running, restaurant, pool, beach club, or hospitality experience preferred
- organized and proficient at multitasking in a fast-paced environment
- reliable team player willing to learn and adapt to new situations
- strong communication and customer service skills
- ability to work outdoors in varying weather conditions
- ability to carry food trays, beverage trays, and service equipment safely and efficiently
- able to lift and carry at least 50 lbs
- able to stand and walk for extended periods of time
- proficient in verbal and written English communication
- Food Handler Certification (can be obtained during employment)
- willingness to work varying schedules including holidays
Job Qualifications
- Prior food running, restaurant, pool, beach club, or hospitality experience preferred
- strong communication and customer service skills
- ability to work outdoors in varying weather conditions
- organized and proficient at multitasking in a fast-paced environment
- reliable team player willing to learn and adapt to new situations
- ability to carry food trays, beverage trays, and service equipment safely and efficiently
- able to lift and carry at least 50 lbs
- able to stand and walk for extended periods of time
- proficient in verbal and written English communication
- Food Handler Certification (can be obtained during employment)
Job Duties
- Maintain a working knowledge of all poolside food and beverage menu offerings
- follow high standards of food quality, sanitation, storage, and handling procedures
- ensure all food orders are delivered accurately, efficiently, and according to established service standards
- follow server tickets and food orders to ensure the correct items are delivered to the correct guest
- assist servers with food presentations and guest interactions when appropriate
- maintain proper service pace while delivering food from the kitchen or service station to poolside guests
- verify food quality, presentation, and order accuracy before delivery
- keep all service stations, poolside service areas, and storage areas clean, organized, and fully stocked
- assist servers, bussers, and fellow team members with clearing tables, lounge chairs, cabanas, and resetting guest areas when needed
- provide engaged, friendly, and attentive service to all guests through eye contact, respectful conversation, and a positive attitude
- anticipate guest needs and respond promptly to requests
- practice the highest regard for safety, particularly around pool decks, wet surfaces, and outdoor environments
- follow and adhere to all standards set forth by federal, state, and local regulations
- safely transport food, beverages, trays, and service equipment throughout the pool area
- report maintenance concerns, safety hazards, accidents, or injuries immediately to management
- participate in daily shift meetings and pre-shift briefings
- adhere to strict uniform, grooming, and appearance standards
- support all Pool and Beach operations as assigned by management
- guarantee neat, timely, and quality service at all times
- follow all company safety, security, and operational procedures
- ensure compliance with hotel policies, procedures, and service standards
- maintain confidentiality of proprietary information
- embody the 1 Hotels Vision, Mission, and Compass
- deliver on Our Promise, provide Good-Natured Service, and uphold our Brand Pillars
- perform all other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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