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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Job Description
Pyramid Global Hospitality is a leading hospitality company that emphasizes a People First culture by valuing its employees and fostering a supportive, inclusive work environment. They are committed to diversity, growth, personal development, and overall well-being, making it a great place for individuals at all stages of their hospitality careers. The company operates over 230 properties worldwide, offering an extensive range of employment benefits and opportunities for professional growth. Employees enjoy comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid Global Hospitality also dedicates... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service or hospitality experience preferred
- ability to communicate effectively in English
- capable of standing and walking for extended periods
- able to work flexible hours including nights, weekends, and holidays
- physically capable of carrying food and beverage trays
- strong attention to detail and organizational skills
Job Qualifications
- Engaging and welcoming personality
- knowledge of wine, beer, cocktails, and spirits
- excellent communication skills
- ability to work under pressure in a fast-paced environment
- passion for creating exceptional guest experiences
- familiarity with service etiquette standards
- prior experience in hospitality or similar service roles preferred
Job Duties
- Take guests' orders over the phone
- deliver food and beverage to guest rooms accurately and promptly
- be thoroughly familiar with menus, ingredients, and preparation methods
- know the hotel layout and amenities well
- collect orders from the kitchen and ensure correctness
- submit signed checks and reconcile daily sales
- assist in collecting and breaking down room service trays and items
- practice proper service etiquette consistently
- maintain high standards of cleanliness in personal appearance, equipment, and facility
- deliver courteous and professional service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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