Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career development opportunities
Job Description
HOB Entertainment, a division of Live Nation Entertainment, is widely recognized for operating exceptional club venues across the United States. The House of Blues venues are celebrated for their vibrant atmosphere, which showcases a diverse range of live music genres, including Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae, and Pop. These venues are not only music hubs but also offer southern-style cuisine, creating a unique experience that blends great food with an electrifying entertainment environment. Known for their signature juke-joint inspired décor and the World Famous Gospel Brunch, House of Blues venues attract a broad demographic ranging from music lovers to food enthusiasts. Live Nation Entertainment is a leading global entertainment company that brings live music and events to millions of fans worldwide, making it a dynamic and exhilarating place to work.
The role of a Concessions Server at HOB Entertainment requires passionate, motivated, and driven individuals who thrive in fast-paced, high-energy environments. This role is perfect for someone with an entrepreneurial spirit who is resourceful, innovative, forward-thinking, and committed to delivering exceptional guest experiences. As a Concessions Server, you will assist the Concessions/Food Room team to ensure all kitchen orders are delivered promptly, courteously, and efficiently. Your role will directly contribute to maintaining the high standards of service that HOB is known for.
In this position, you will be responsible for performing table maintenance duties, handling opening, running, and closing tasks efficiently following HOB service standards. Your friendly and professional demeanor will help you respond to guest inquiries and requests in a courteous and polite manner, thereby enhancing the overall guest experience. Additionally, maintaining line of sight and atmosphere control by circulating throughout your work area is crucial to ensure that the venue remains clean, safe, and welcoming at all times. Attention to detail is vital as you keep floors neat and free of food, trash, and other obstacles, cleaning spills immediately while using floor signs to caution guests and staff.
You will also be tasked with properly disposing of trash and recyclables, keeping the food line stocked to par during your shift, and staying informed of all current menu items and descriptions to assist guests effectively. The role demands adherence to all safety and sanitation standards as well as following specific private party service guidelines to help ensure the success of events. Flexibility is essential, as occasional work during special events may be required to support the team and uphold the quality of service.
This job not only offers a chance to work in an energetic and culturally rich environment but also provides valuable experience in high-volume kitchen operations and food service, enhancing your career prospects in the hospitality and entertainment industries. Live Nation Entertainment fosters an inclusive work culture that supports diversity and equal employment opportunities, making it a great place to grow professionally while contributing to unforgettable live event experiences.
The role of a Concessions Server at HOB Entertainment requires passionate, motivated, and driven individuals who thrive in fast-paced, high-energy environments. This role is perfect for someone with an entrepreneurial spirit who is resourceful, innovative, forward-thinking, and committed to delivering exceptional guest experiences. As a Concessions Server, you will assist the Concessions/Food Room team to ensure all kitchen orders are delivered promptly, courteously, and efficiently. Your role will directly contribute to maintaining the high standards of service that HOB is known for.
In this position, you will be responsible for performing table maintenance duties, handling opening, running, and closing tasks efficiently following HOB service standards. Your friendly and professional demeanor will help you respond to guest inquiries and requests in a courteous and polite manner, thereby enhancing the overall guest experience. Additionally, maintaining line of sight and atmosphere control by circulating throughout your work area is crucial to ensure that the venue remains clean, safe, and welcoming at all times. Attention to detail is vital as you keep floors neat and free of food, trash, and other obstacles, cleaning spills immediately while using floor signs to caution guests and staff.
You will also be tasked with properly disposing of trash and recyclables, keeping the food line stocked to par during your shift, and staying informed of all current menu items and descriptions to assist guests effectively. The role demands adherence to all safety and sanitation standards as well as following specific private party service guidelines to help ensure the success of events. Flexibility is essential, as occasional work during special events may be required to support the team and uphold the quality of service.
This job not only offers a chance to work in an energetic and culturally rich environment but also provides valuable experience in high-volume kitchen operations and food service, enhancing your career prospects in the hospitality and entertainment industries. Live Nation Entertainment fosters an inclusive work culture that supports diversity and equal employment opportunities, making it a great place to grow professionally while contributing to unforgettable live event experiences.
Job Requirements
- High school diploma
- Experience in high volume kitchen operations
- Food service experience as either an expeditor or server in a high volume environment
- Exceptional communication skills
- Sense of urgency
- Time management skills
- Knowledge of kitchen sanitation standards
- Ability to work extended periods on feet
- Ability to lift or move up to 40 lbs using proper lifting techniques
- Able to work in a fast-paced, loud and often stressful environment
Job Qualifications
- High school diploma
- Experience in high volume kitchen operations
- Food service experience as either an expeditor or server in a high volume environment
- Exceptional communication skills
- Sense of urgency
- Time management skills
- Knowledge of kitchen sanitation standards
- Critical thinking and decision making
- Point of sales experience preferred
Job Duties
- Assist concessions/food room to ensure that all kitchen orders are delivered in prompt, courteous and efficient manner
- Perform table maintenance duties according to HOB service standards
- Perform opening/running/closing duties according to HOB service standards
- Respond to guest inquiries and requests in a courteous and polite manner
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Keep floor neat, clean and free of food, trash and other obstacles throughout shift
- Clean all spills immediately, use floor signs to caution guests and staff
- Put all trash and recyclable products in proper receptacles
- Clean and stock line to par throughout shift
- Keep current on all standard operating procedures
- Stay informed of current menu items and descriptions
- Follow private party service guidelines to ensure event success
- Assist other employees as needed
- Follow all safety standards
- Occasionally work special events that are scheduled throughout the venue
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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