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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $29.96
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Hourly rate
Inclusive and diverse employee engagement events
Complimentary employee meals
Laundered Employee Uniform
Job Description
Four Seasons is a globally recognized leader in luxury hospitality, known for its exceptional service, refined elegance, and unwavering commitment to creating memorable experiences for its guests. Founded on the principles of quality, innovation, and genuine care, Four Seasons has grown to become one of the most prestigious hotel companies in the world. Powered by a diverse and dedicated team, the brand is synonymous with excellence in service and a warm, welcoming atmosphere where guests feel valued and special from the moment they arrive. The company’s culture emphasizes respect, growth, and connection, fostering an environment where employees are encouraged to... Show More
Job Requirements
- High school education or equivalent
- Minimum one year food service or related experience in an upscale restaurant
- Ability to process cash and credit card payments accurately
- Ability to work in a high pressure, high volume environment
- Proficiency in English language
- Flexibility to work varied schedules including holidays and weekends
- Capability to perform physically demanding tasks
- Commitment to excellent customer service
Job Qualifications
- High school education or equivalent experience
- Minimum one year food service or related work in an upscale restaurant environment
- Ability to accurately process cash and credit card transactions
- Ability to cope with stress and work in a high volume operation
- Reading, writing and oral proficiency in the English language
- Must be able to work a flexible schedule including days, nights, weekends, and holidays
- Overtime may be required based on business needs
Job Duties
- Describe food and beverage menu items to guests by offering interesting and vivid descriptions of each item’s origin, taste, and preparation methods
- Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
- Coordinate food timings
- check completed kitchen orders with the guest’s original order
- assist in transporting items to the guest table in a timely manner to ensure proper food quality
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, respond urgently and appropriately to guest concerns and requests
- Properly and accurately close guest checks
- process cash and credit card payments
- properly settle voided checks or complimentary meals
- Breakdown, clean and set-up tables, buffets, and food stations
- Ensure proper completion of daily side work
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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