Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $29.96
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Hourly rate $29.96
Inclusive and diverse employee engagement events
Complimentary employee meals
Laundered Employee Uniform
Job Description
Four Seasons is powered by our people. We are a collective of individuals who are passionate about personal growth, constantly pushing ourselves to reach new heights, and treating one another with the highest respect. Our global team creates extraordinary experiences for guests, residents, and partners through a steadfast commitment to luxury imbued with genuine hospitality and warmth. At Four Seasons, we understand that the key to delivering exceptional guest experiences is fostering a superior employee experience rooted in world-class company culture. The organization believes in recognizing familiar faces, welcoming new team members, and treating everyone with respect and kindness, ensuring that every interaction leaves an impression that lasts a lifetime. This philosophy emerges from a deep belief that life is enriched when we truly connect with the people and the world around us.
The Four Seasons Hotel San Francisco is situated in the city’s most vibrant location and serves as a modern oasis amidst the bustling urban environment. Positioned at the heart of the city, this iconic hotel is where innovative business ideas flourish, important connections are made among loved ones, and significant life celebrations take place. Guests can enjoy the nearby shopping haven of Union Square, the city's diverse culinary delights, and explore renowned Bay Area attractions. The hotel’s recently renovated guest rooms reflect the natural beauty of San Francisco's fog, redwood trees, and ocean, combining comfort and sophistication. Overlooking the serene Yerba Buena Gardens, the hotel is just steps away from the Financial District, Union Square, Moscone Convention Center, and key cultural venues such as the Museum of Modern Art and the Contemporary Jewish Museum.
We are actively seeking an experienced and enthusiastic individual to join our team as a Food Runner in the MKT Restaurant at Four Seasons Hotel San Francisco. This is a union, non-management position with a competitive hourly rate of $29.96. The Food Runner supports the Food Server by ensuring that guests receive an expertly served dining experience, with all dishes correctly prepared and presented. This role requires attention to detail, excellent communication skills, and the ability to anticipate and fulfill guest needs efficiently. Responsibilities include conveying accurate guest orders to the kitchen, ensuring timely delivery of food items that meet quality standards, and interacting with guests to explain menu selections with enthusiasm and knowledge.
As a Food Runner, you will play a crucial role in maintaining seamless food service operations. It is essential to have a solid understanding of food and beverage items, including their origins, taste profiles, and preparation techniques, to communicate effectively with guests and enhance their dining experience. Coordination with kitchen staff to monitor order completion and presentation is a core function of this role. Additionally, you will be responsible for managing guest satisfaction by responding promptly to special requests and addressing any concerns. The position also involves processing payments accurately, supporting side work tasks, and ensuring that dining environments are clean, organized, and inviting.
Four Seasons prides itself on offering an award-winning work culture that supports diversity, inclusion, and employee engagement through year-round recognition events. Team members enjoy benefits such as complimentary employee meals and laundered uniforms. Working at Four Seasons means being part of a distinguished global brand known for excellence in hospitality and a commitment to employee well-being. If you thrive in a dynamic, high-volume environment and have a passion for delivering memorable guest experiences, the Food Runner role at the Four Seasons Hotel San Francisco offers an exceptional career opportunity.
The Four Seasons Hotel San Francisco is situated in the city’s most vibrant location and serves as a modern oasis amidst the bustling urban environment. Positioned at the heart of the city, this iconic hotel is where innovative business ideas flourish, important connections are made among loved ones, and significant life celebrations take place. Guests can enjoy the nearby shopping haven of Union Square, the city's diverse culinary delights, and explore renowned Bay Area attractions. The hotel’s recently renovated guest rooms reflect the natural beauty of San Francisco's fog, redwood trees, and ocean, combining comfort and sophistication. Overlooking the serene Yerba Buena Gardens, the hotel is just steps away from the Financial District, Union Square, Moscone Convention Center, and key cultural venues such as the Museum of Modern Art and the Contemporary Jewish Museum.
We are actively seeking an experienced and enthusiastic individual to join our team as a Food Runner in the MKT Restaurant at Four Seasons Hotel San Francisco. This is a union, non-management position with a competitive hourly rate of $29.96. The Food Runner supports the Food Server by ensuring that guests receive an expertly served dining experience, with all dishes correctly prepared and presented. This role requires attention to detail, excellent communication skills, and the ability to anticipate and fulfill guest needs efficiently. Responsibilities include conveying accurate guest orders to the kitchen, ensuring timely delivery of food items that meet quality standards, and interacting with guests to explain menu selections with enthusiasm and knowledge.
As a Food Runner, you will play a crucial role in maintaining seamless food service operations. It is essential to have a solid understanding of food and beverage items, including their origins, taste profiles, and preparation techniques, to communicate effectively with guests and enhance their dining experience. Coordination with kitchen staff to monitor order completion and presentation is a core function of this role. Additionally, you will be responsible for managing guest satisfaction by responding promptly to special requests and addressing any concerns. The position also involves processing payments accurately, supporting side work tasks, and ensuring that dining environments are clean, organized, and inviting.
Four Seasons prides itself on offering an award-winning work culture that supports diversity, inclusion, and employee engagement through year-round recognition events. Team members enjoy benefits such as complimentary employee meals and laundered uniforms. Working at Four Seasons means being part of a distinguished global brand known for excellence in hospitality and a commitment to employee well-being. If you thrive in a dynamic, high-volume environment and have a passion for delivering memorable guest experiences, the Food Runner role at the Four Seasons Hotel San Francisco offers an exceptional career opportunity.
Job Requirements
- high school education or equivalent experience required
- minimum one year food service or related work in an upscale restaurant environment
- ability to accurately process cash and credit card transactions
- ability to cope with stress and work in a high volume operation
- reading writing and oral proficiency in the English language
- ability to work a flexible schedule including days nights weekends and holidays
Job Qualifications
- high school education or equivalent experience required
- minimum one year food service or related work in an upscale restaurant environment
- ability to accurately process cash and credit card transactions
- ability to cope with stress and work in a high volume operation
- reading writing and oral proficiency in the English language
- ability to work a flexible schedule including days nights weekends and holidays
Job Duties
- describe the selection of food and beverage menu items to guests by offering interesting and vivid descriptions of each item's origin taste and preparation methods
- communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system
- coordinate food timings
- check completed kitchen orders with the guest's original order
- assist in transporting items to the guest table in a timely manner to ensure proper food quality
- anticipate guest needs ascertain satisfaction and offer suggestions and respond urgently and appropriately to guest concerns and requests
- properly and accurately close guest checks
- process cash and credit card payments
- properly settle voided checks or complimentary meals
- breakdown clean and set-up of tables buffets and food stations
- ensure proper completion of daily side work
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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