Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement program
Life insurance
Disability insurance
Employee Discounts
Job Description
Tao Group Hospitality is a renowned leader in the luxury lifestyle and hospitality sectors, operating a portfolio of world-class restaurants, nightclubs, lounges, and daylife venues across the globe. The company is part of Mohari Hospitality, an investment firm focused on premium lifestyle experiences, and has built a celebrated reputation over more than 25 years by consistently delivering unforgettable entertainment and distinctive culinary experiences. With a wide array of celebrated brands under its umbrella, including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, and many more, Tao Group Hospitality offers vibrant, dynamic environments where innovation, creativity, and guest satisfaction are paramount.
The Food Runner position at Crane Club Bar & Lounge in New York, NY, offers a competitive wage of $17 per hour plus tips and provides full-time team members with extensive benefits. This role serves as a crucial link between the kitchen and the dining and bar areas, ensuring that guests receive their food promptly and with an exceptional level of service. The food runner must deliver all menu items accurately and describe them to guests, engaging politely with customers and fellow team members to create a gracious and seamless hospitality experience.
In this role, the food runner anticipates and accommodates guests’ needs, supports servers, cocktail servers, bartenders, and chefs, and participates actively in maintaining the cleanliness and organization of the venue. The position requires knowledge of the food menus and compliance with health and sanitation standards. Trainees receive dedicated instruction through Tao Group Hospitality's in-venue food runner training program, emphasizing teamwork, professionalism, and detailed knowledge of the company’s brand standards.
The work environment is vibrant, often busy with high energy and varying noise levels, and can involve extended or irregular shifts, including evenings, weekends, and holidays. Physical demands include standing for long periods, lifting up to 50 lbs, bending, kneeling, and quick movement. The role suits individuals who thrive in fast-paced settings, who have prior hospitality or food running experience, and who possess strong communication skills and a positive attitude. The company fosters a supportive culture where team members assist one another and strive to deliver premium guest experiences. Benefits for full-time employees include comprehensive medical, dental, and vision coverage, a 401(k) retirement program with employer match, life and disability insurance plans, fertility and family-forming support, pet insurance, employee discounts, and more. These perks reflect Tao Group Hospitality’s commitment to its workforce’s well-being and professional growth, making this Food Runner position both a great entry point and a step forward for hospitality professionals.
The Food Runner position at Crane Club Bar & Lounge in New York, NY, offers a competitive wage of $17 per hour plus tips and provides full-time team members with extensive benefits. This role serves as a crucial link between the kitchen and the dining and bar areas, ensuring that guests receive their food promptly and with an exceptional level of service. The food runner must deliver all menu items accurately and describe them to guests, engaging politely with customers and fellow team members to create a gracious and seamless hospitality experience.
In this role, the food runner anticipates and accommodates guests’ needs, supports servers, cocktail servers, bartenders, and chefs, and participates actively in maintaining the cleanliness and organization of the venue. The position requires knowledge of the food menus and compliance with health and sanitation standards. Trainees receive dedicated instruction through Tao Group Hospitality's in-venue food runner training program, emphasizing teamwork, professionalism, and detailed knowledge of the company’s brand standards.
The work environment is vibrant, often busy with high energy and varying noise levels, and can involve extended or irregular shifts, including evenings, weekends, and holidays. Physical demands include standing for long periods, lifting up to 50 lbs, bending, kneeling, and quick movement. The role suits individuals who thrive in fast-paced settings, who have prior hospitality or food running experience, and who possess strong communication skills and a positive attitude. The company fosters a supportive culture where team members assist one another and strive to deliver premium guest experiences. Benefits for full-time employees include comprehensive medical, dental, and vision coverage, a 401(k) retirement program with employer match, life and disability insurance plans, fertility and family-forming support, pet insurance, employee discounts, and more. These perks reflect Tao Group Hospitality’s commitment to its workforce’s well-being and professional growth, making this Food Runner position both a great entry point and a step forward for hospitality professionals.
Job Requirements
- Ability to write and verbally communicate
- must have good positive energy throughout the day
- must be able to print legibly for team members, management, and guests to read
- must be able to kneel, bend, and stand for extended periods of time
- must be able to move quickly
- must be able to push and lift up to 50 lbs
- work in an environment with varying levels of noise, crowds, and smoke
- may work extended hours, irregular shifts, evenings, weekends, and holidays
- exposure to cleaning materials and hot kitchen elements
- maintain a professional, neat, and well-groomed appearance adhering to company standards
- ability to maintain confidentiality
- ability to handle a fast-paced, busy, and somewhat stressful environment
Job Qualifications
- Previous hospitality experience
- previous food running experience
- previous experience in a high-volume restaurant/nightclub/lounge
- knowledge of food menus and safety standards
- effective verbal and written communication skills
- ability to work as part of a team
- positive and professional attitude
- ability to follow supervisor instructions and support co-workers
Job Duties
- Anticipate and accommodate all needs of the guests
- provide professional and exceptional service
- deliver and describe all food items to the guests in a timely manner
- participate in table maintenance and bussing of excess tableware
- maintain general cleanliness of stations and the entire venue
- follow supervisor's instructions, communicate with and support co-workers, and be a team player
- possess in-depth knowledge of all food menus and the company
- comply with Department of Health and company sanitation standards
- communicate the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs
- properly set-up runner's station, perform side-work and opening/closing procedures as directed by management
- report all breakage and damage of equipment or furniture immediately to management
- attend and participate in daily pre-service meetings
- attend and participate in any training sessions or departmental meetings
- learn by listening, observing other team members, and sharing knowledge while leading by example
- portray a positive and professional attitude
- demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
- work as part of a team and provide help and support to all fellow team members
- assist and/or complete additional tasks as assigned
Job Criteria
Experience
No experience required
Job Location
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