Food Runner- Hilton Omaha

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Travel perks
Employee stock purchase plan
Paid parental leave
Caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health benefits
retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to providing exceptional guest experiences and fostering a supportive workplace culture. As a hospitality company with a comprehensive portfolio of world-class brands, Hilton has welcomed over 3 billion guests worldwide and continues to set high standards for service excellence and innovation. The company prides itself on its core values, which focus on integrity, leadership, teamwork, ownership, and urgency – values that guide every team member's journey and contribute to creating memorable stays for guests. Hilton’s workplace culture has garnered numerous accolades, including repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, highlighting its dedication to employee wellbeing and career development.

The role of Runner at Hilton is a vital position within the food and beverage service department, where you play a key part in delivering hospitality that brightens the day of every guest. As a Runner, your responsibilities go beyond merely maintaining supplies; you serve as an ambassador of warmth and care by ensuring that buffet areas look inviting, well-stocked, and impeccably clean throughout service. Your role directly influences the quality and appearance of the food presentation and works closely with kitchen and service staff to maintain a smooth, efficient operation.

During a typical day, you will stock and replenish food and beverage items for hot and cold buffets, carefully monitoring food quality and freshness while transporting items efficiently between the kitchen and buffet stations. Maintaining cleanliness and organization in the buffet area is another critical duty, keeping the space tidy during service and restoring it after closing. You will also be responsible for organizing and storing stock according to food safety and storage standards to uphold regulatory compliance.

Hilton places a strong emphasis on compliance with health, safety, sanitation, and alcohol awareness regulations, and as a Runner, you will contribute to maintaining these high standards to ensure the wellbeing of both guests and team members. Your work will reflect the company’s values of hospitality, integrity, leadership, teamwork, and ownership, embracing a spirit of urgency and discipline to make lasting impacts on guest experiences.

Hilton offers a rewarding career path with unmatched benefits designed to support the wellbeing and growth of its team members. Benefits include incredible travel perks with deeply discounted room rates through the Go Hilton travel program, an employee stock purchase program allowing you to invest in the company at a discount, paid parental leave, personalized caregiving support, a crisis concierge for practical and emotional assistance, mental health resources, generous paid time off, and comprehensive health and welfare plans including dental care. Additionally, financial security is supported through retirement savings plans, helping you plan for the future.

Joining Hilton means becoming part of an award-winning workplace culture that values and nurtures its people. Whether you are starting your career or seeking new opportunities, Hilton is dedicated to supporting your journey and offering meaningful experiences that go beyond the job. The company’s vision to fill the earth with the light and warmth of hospitality is reflected in every interaction and opportunity within the organization, making it not just a great place to stay, but a great place to work and grow.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including early mornings and weekends
  • Physical ability to stand for extended periods and carry heavy items
  • Basic understanding of food safety regulations
  • Reliable and punctual with strong work ethic

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food and beverage service preferred
  • Knowledge of food safety and sanitation standards
  • Strong attention to detail and organizational skills
  • Ability to work effectively in a fast-paced team environment
  • Good communication and interpersonal skills
  • Commitment to upholding hospitality values such as integrity, teamwork, and ownership

Job Duties

  • Keep the buffet looking and tasting great by stocking and replenishing food and beverage items for hot and cold buffets
  • Monitor food quality to ensure it stays fresh and appealing
  • Transport items to and from the kitchen with efficiency
  • Ensure a clean and inviting space by keeping the buffet area tidy and organized throughout service
  • Break down the buffet after service to clean and reset
  • Organize stock by storing food and dry goods according to food safety and storage standards
  • Comply with regulatory standards by maintaining health, safety, sanitation, and alcohol awareness regulations

Job Criteria

Experience

Entry Level (1-2 years)


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