Food Runner - Framingham

Worcester, MA, USA|

Job Overview

Compensation

Hourly

Range $18.00 - $25.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

retirement plans

Training and Development

Job Description

Legal Sea Foods is a renowned seafood restaurant chain celebrated for its commitment to fresh, high-quality seafood and exceptional guest experiences. Established with a rich history of culinary excellence, the company has built a strong reputation for delivering outstanding service in a vibrant and fast-paced dining environment. Legal Sea Foods prides itself on maintaining a welcoming atmosphere where guests can enjoy expertly prepared dishes while receiving attentive and courteous service. With multiple locations, the restaurant continues to expand its reach, emphasizing sustainability and quality in every aspect of its operation.

The Food Runner role at Legal Sea Foods is a critical part of the dining experience, acting as a dependable link between the kitchen and the guests. This position involves ensuring that all food orders are served accurately and in a timely fashion, reflecting the high standards of the restaurant. The Food Runner must present themselves professionally, communicate effectively with both guests and team members, and maintain excellent organizational skills to navigate the restaurant layout efficiently. This role is ideal for candidates who thrive in a high-volume restaurant setting and enjoy providing exceptional customer service. The position requires physical stamina for standing and mobility throughout the shift, as well as the ability to lift and carry items weighing up to 50 pounds. Legal Sea Foods values employees who demonstrate a positive attitude, cooperation, and the ability to work well under pressure. This role offers an excellent opportunity to be part of a respected hospitality team, contributing directly to the guest dining experience and supporting the overall service flow within the restaurant environment. Employment eligibility checks are conducted through the federal E-Verify program, ensuring compliance with legal hiring standards.

Job Requirements

Must be able to stand and exert fast-paced mobility for entire shift
Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull
Must be able to frequently lift food, and other items weighing up to 50 pounds
Position involves repetitive hand and wrist motion

Job Qualifications

Minimum age requirement is 17 years of age for this position
High school diploma, equivalency degree or related experience preferred
Must demonstrate good judgment
Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills
Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
Must be able to perform under pressure in a high-volume restaurant setting
Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors

Job Duties

Presents self in courteous and professional manner to guests at all times
Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.)
Delivers food orders with appropriate garnishments
Delivers food orders timely and, where multiple guests involved, at the same time
Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar)
Responds to guests’ requests for condiments or other items
Continually clears away dishes and debris from stations
Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service to guests
Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately
Ensures station is suitable for serving and meets company standards