Food Runner/ Expo - Milk & Honey (VA Beach)

Milk & Honey is a vibrant New Orleans themed Southern Brunch destination known for its warm, modern Southern cuisine and inviting atmosphere. Serving flavorful dishes from brunch through dinner, guests can enjoy popular menu items such as Chicken & Waffles, Shrimp & Grits, and Mimosa Towers. The restaurant offers both dine-in and take-out options, ensuring every meal is a memorable experience meant to be shared with friends and family. Milk & Honey takes great pride in delivering exceptional culinary experiences within a lively setting that captures the spirit and flavor of New Orleans.

As part of Thompson Hospitality, one of the largest restaurant, food service, and facilities management companies in the country, Milk & Honey benefits from over 33 years of expertise built on the core values of doing the right thing, doing the best you can, and treating others how you want to be treated. This partnership ensures a professional and supportive work environment with competitive benefits, a strong commitment to diversity, and equal opportunity employment practices. Thompson Hospitality’s reputation for cultivating positive workplace culture extends to all team members at Milk & Honey.

The Food Runner/Expo role at Milk & Honey is integral to creating an unforgettable dining experience by delivering culinary delights to guests with precision, enthusiasm, and attentiveness. This fast-paced, exhilarating position requires seamless collaboration with kitchen and waitstaff to maintain a smooth flow of food delivery while upholding exceptional service standards. Food Runners and Expos at Milk & Honey are not only responsible for ensuring accurate and timely food orders but also act as brand ambassadors who contribute to creating a welcoming and positive atmosphere for all guests. The role offers the opportunity to demonstrate your dedication to outstanding service, learn an extensive menu of Southern dishes, and work within a dynamic team passionate about great food and hospitality.

Candidates in this role will take pride in maintaining cleanliness and organization of their workstations and the kitchen pass area. They will be knowledgeable about the menu offerings and ingredients to respond to guest inquiries effectively and offer recommendations when appropriate. The ability to work calmly and effectively under pressure is critical due to the fast-paced environment, especially during busy hours. Other important responsibilities include checking food quality, presentation, and portion sizes, coordinating special requests with the kitchen, and resolving any order issues quickly to maintain guest satisfaction. This position requires significant physical stamina including standing and walking for extended periods, safely carrying trays or dish racks weighing up to 40-50 pounds, and navigating crowded spaces in a hot, wet, and noisy kitchen and dining environment.

Milk & Honey and Thompson Hospitality are committed to fostering a diverse and inclusive workplace where all employment decisions are based on qualifications, merit, and business needs. The team spirit and shared values make this role an exciting opportunity for enthusiastic individuals who seek a dynamic position within the hospitality industry. Join Milk & Honey to become part of a gastronomic adventure that celebrates Southern culture, food, and exceptional service.