Food Runner / Cook 1 - City Cruises Norfolk

Hornblower Group is a global leader in experiences and transportation, renowned for its extensive portfolio that spans over a century. The company specializes in a diverse range of offerings, including water-based experiences such as dining and sightseeing cruises, land-based experiences like walking and food tours, and comprehensive ferry and transportation services. Operating internationally across more than 10 countries and serving over 20 million guests annually, Hornblower Group has established itself as a trusted name in the travel and tourism industry. The company’s commitment to delivering exceptional experiences is evident through its various subsidiaries, including Hornblower Marine, which handles vessel outhaul and maintenance, and Seaward Services, Inc., focusing on marine operations and repairs. Additionally, Anchor Operating System, LLC provides crucial technology integration services for reservation and ticketing, enhancing the guest experience. Headquartered in Orlando, Florida, Hornblower Group also maintains corporate offices in major cities such as San Francisco, Boston, Chicago, London, New York, Dublin, and throughout Ontario, Canada. This broad geographic presence underscores its leadership in the transportation and experience sectors worldwide.

The role of Cook I at Hornblower Group is an entry-level culinary position designed for individuals who are enthusiastic about food service and hospitality. The successful candidate will play a vital role in maintaining buffet presentation and replenishment, ensuring that all food offerings meet the company’s high standards for quality and freshness. This position involves efficiently delivering food from the galley to designated dining areas and assisting in the cleaning and upkeep of the galley and buffet stations. It requires a friendly and cooperative attitude, as the role involves regular interaction with both guests and coworkers. With a focus on adhering to the company’s RESPECT service system, which embodies Hornblower’s mission, vision, values, and operating principles, the Cook I position is integral to enhancing the overall guest experience. The role demands the ability to follow instructions closely, maintain a clean and sanitary work environment, and manage tasks efficiently in a lively atmosphere where physical stamina is necessary. Candidates are expected to have at least one year of prior kitchen or culinary experience, with a preference for candidates possessing a high school diploma or equivalent. Given the nature of the work, the position involves physical activity including standing for extended periods, lifting heavy items, and working in warm environments. The company also requires availability for work on all major holidays and adherence to state age requirements. This employment opportunity offers prospective employees a chance to be part of a globally recognized company where commitment to hospitality and quality service drives success. While specific salary details are not provided, Hornblower Group is known for fostering a supportive and inclusive work environment that champions equal opportunity and diversity. Joining Hornblower Group as a Cook I provides a valuable gateway for those looking to build their career in the food service industry within a respected and innovative global company.