Chili's logo

Food Runner - Central and Eubank Chili's

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
growth opportunities
team atmosphere
Fast hiring process
Employee Discounts
Training and Development
supportive work culture

Job Description

Chili's, a well-established casual dining restaurant, has been serving guests since 1975, originating from Dallas, Texas. Renowned for its Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas, Chili's has cemented its position as a go-to place for delicious, comforting food paired with exceptional hospitality. The restaurant prides itself on a legacy rooted deeply in service, hospitality, and community involvement, striving to offer an outstanding dining experience to every guest, every day.

As a vibrant and dynamic restaurant within the casual dining industry, Chili's fosters an inviting atmosphere for both guests and its team members. The restaurant emphasizes growth opportunities, flexible schedules, and a supportive team culture that encourages employees to develop their skills and advance their careers. Employees are empowered to share their passion for food, beverages, and hospitality, making Chili's not just a place to work but a place where careers can flourish.

The Food Runner role at Chili's is an essential part of the guest experience, designed for enthusiastic individuals who appreciate that great food pairs perfectly with excellent hospitality. Food Runners act as the bridge between the kitchen and the dining area, ensuring that guests receive their meals promptly and correctly while maintaining a hospitable and engaging environment. The position offers flexible part-time or full-time hours, a fast hiring process, and the opportunity for growth, with many food runners quickly advancing to server roles.

Food Runners at Chili's are expected to bring positive energy and a fun personality to connect meaningfully with guests and fellow team members. The role involves creating memorable dining experiences by providing customized, respectful, and attentive service. This includes pre-bussing tables to keep the dining area clean, removing empty glassware, debris, bottles, and utensils, and partnering with other team members to maintain smooth operations and guest satisfaction.

The work environment is fast-paced and high-volume, requiring team members who think and act quickly to meet the needs of guests efficiently while upholding the standards of excellent hospitality. Availability to work some weekends, weekdays, and holidays is part of the job, reflecting the restaurant's dedication to serving guests whenever they choose to visit.

The ideal candidate for the Food Runner position at Chili's is someone with a positive attitude and a proactive approach to customer service. Prior experience in hospitality or food service is a plus but not mandatory, as the most important trait is the ability to provide a personalized and enjoyable guest experience. Food Runners who excel demonstrate enthusiasm, teamwork, and a commitment to making every guest feel special, contributing to the vibrant and welcoming culture Chili's upholds.

Job Requirements

  • Availability to work some weekends, weekdays, and holidays
  • Ability to think and act quickly in a fast-paced, high-volume environment
  • Positive attitude and strong customer service skills
  • Ability to provide customized guest experiences
  • Prior experience in food service or hospitality preferred

Job Qualifications

  • Great attitude and approach to Guests and Team Members
  • Thinks and acts quickly in a fast-paced, high-volume environment
  • Provides a customized experience for every Guest
  • Prior experience a plus

Job Duties

  • Provide hospitable and customized service to each of our Guests
  • Improve the Guest experience by interacting, connecting, and ensuring needs are met
  • Keep the tables free of dirty dishes through pre-bussing any empty glassware, debris, empty bottles, plate ware, silverware, etc
  • Partner with other Team Members to ensure Guest satisfaction
  • Must be available to work some weekends, weekdays, and holidays as needed

Job Criteria

Experience

Entry Level (1-2 years)


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