Topgolf logo

Food Runner / Caddie

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $12.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
Food provided
401(k) matching
Vision Insurance

Job Description

Topgolf is a global sports and entertainment community known for revolutionizing the way people play and engage with golf. Located in Oxon Hill, Maryland, Topgolf combines the excitement of a high-tech driving range with a fun, vibrant social atmosphere. The company prides itself on creating exceptional experiences for both guests and team members by embracing innovation, connection, and enjoyment. With multiple locations worldwide, Topgolf has become a leader in the entertainment and hospitality industry, dedicated to providing an environment where everyone can play, connect, and excel.

Topgolf is currently hiring for the position of Service Support Playmaker at its National Harbor location. This role is ideal for individuals who thrive in a fast-paced, dynamic environment and enjoy working as part of a collaborative team. The Service Support Playmaker plays a vital role in ensuring that every guest has an outstanding experience by providing excellent service support behind the scenes. This includes greeting guests warmly, efficiently delivering food and beverages, maintaining clean and stocked service areas, and contributing to the overall smooth operation of the venue.

The company values fun-loving, dedicated individuals who bring positive energy and a commitment to excellence. Topgolf fosters a culture where teamwork, care, courage, and creativity are celebrated and encouraged. Employees are supported through competitive wages, flexible scheduling options including day, night, and weekend shifts, and a robust benefits package. Benefits include health, dental, and vision insurance, a 401(k) plan with company match, free mental well-being resources, and perks such as free gameplay and discounted food and retail items. This environment not only prioritizes guest satisfaction but also employee growth, with many team members advancing their careers within the company.

The Service Support Playmaker position is non-tipped and offers a competitive hourly wage. The ideal candidate will have a positive attitude, a player-focused mindset, and the ability to stay calm and effective during busy periods. Previous experience in hospitality or entertainment is a plus but not required. Physical stamina is important due to the active nature of the job which involves lifting up to 50 pounds, standing for long periods, and performing various physical tasks. The position requires a commitment to upholding Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring.

Overall, this role at Topgolf provides an exciting opportunity for individuals who enjoy vibrant workplace cultures, engaging with people, and contributing to exceptional entertainment experiences. The company’s dedication to equal opportunity and an inclusive workplace ensures that all employees feel welcomed and valued. If you're seeking a career where no two days are the same and where your work directly enhances others’ enjoyment, becoming a Service Support Playmaker at Topgolf represents a rewarding next step.

Job Requirements

  • High school diploma or equivalent preferred
  • ability to lift and move items up to 50 pounds
  • physically able to stand for long periods and perform active tasks
  • availability to work flexible hours including nights and weekends
  • excellent communication and interpersonal skills
  • ability to maintain a positive and friendly demeanor
  • willingness to learn and follow company policies and procedures

Job Qualifications

  • Positive attitude
  • ability to work well in a team environment
  • player-focused mindset
  • ability to thrive in a busy environment
  • previous experience in hospitality or entertainment preferred but not required
  • strong commitment to safety and sanitation
  • ability to handle physical tasks including lifting up to 50 pounds
  • flexibility to work various shifts including day, night, and weekends

Job Duties

  • Greet every player with a smile and friendly energy
  • deliver food and drinks to bays efficiently
  • assist in preparing non-alcoholic beverages
  • maintain clean and stocked service areas
  • bus bays and tables
  • fold napkins to Topgolf standards
  • support the team by restocking stations, helping on the tee line, and keeping common areas clean
  • adhere to safety and sanitation standards
  • live the Topgolf core values every day

Job Criteria

Experience

No experience required


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