Food Runner and Busser

Marriott International is a global leader in the hospitality industry, renowned for its dedication to delivering exceptional guest experiences across its diverse portfolio of brands. Among these prestigious brands is JW Marriott, part of Marriott's luxury portfolio, which features more than 100 beautiful properties located in gateway cities and distinctive resort destinations worldwide. Marriott International is deeply committed to fostering an inclusive workplace where associates from all backgrounds are welcomed, valued, and provided with equal opportunities to flourish. The company's culture emphasizes non-discrimination, equal access, and the celebration of diversity, making it a truly global and supportive employer.

JW Marriott embodies the spirit of innovation, genuine hospitality, and community. The brand believes that the cornerstone of exceptional guest service is the happiness and well-being of its associates. JW Marriott associates are known for being confident, innovative, genuine, and intuitive. They carry forward the legacy of Marriott's founder, J. Willard Marriott, by creating memorable and heartfelt experiences for guests. Marriott provides extensive opportunities for training, development, and recognition, cultivating an environment where employees can pursue their passions within a luxury setting that prioritizes holistic well-being. This philosophy, known as The JW Treatment, ensures employees feel supported and encouraged to become the best versions of themselves.

The role of Guest Service Support Expert at JW Marriott is integral to delivering a unique and memorable dining and hospitality experience. Unlike traditional jobs focused solely on food service, this position centers around creating a welcoming and efficient atmosphere where every guest interaction is part of a larger, immersive experience. Guest Service Support Experts play a pivotal role in supporting food and beverage operations by executing a wide range of tasks that keep service seamless and guest-focused. These responsibilities include setting tables to impeccable standards, assisting kitchen staff to maintain flow and quality, cleaning work areas promptly, and ensuring supplies are adequately replenished.

A critical aspect of this role is operational support; the Guest Service Support Expert ensures that every food and beverage transaction is smooth and integrated into the overall guest experience. These professionals are required to be physically active, spending extended periods standing, walking, or moving across various surfaces, including uneven or slippery floors. They must also be capable of performing physical tasks such as lifting, carrying, pushing, pulling, and placing objects up to certain weight limits, demonstrating the need for hands-on engagement and physical stamina.

Success in this role demands adherence to core company values, including maintaining a safe workplace, following established policies and procedures, and upholding quality standards rigorously. Professionalism is essential at all times, extending to the employee's uniform, personal appearance, and communication with colleagues and guests. The position offers a unique blend of frontline customer service and essential behind-the-scenes support, making it ideal for individuals eager to contribute to a high-standard, luxury hospitality environment.

In summary, a Guest Service Support Expert at JW Marriott not only supports the operational aspects of food and beverage service but also embodies the spirit of hospitality that Marriott International is known for globally. This role offers an excellent opportunity for individuals to grow within a world-class company that values diversity, innovation, and community. By joining JW Marriott, associates become part of a global team dedicated to delivering "Wonderful Hospitality. Always." and have the chance to develop professionally in an inspiring, supportive, and luxurious environment.