Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays

Job Description

Invited is a leading company in the hospitality and service industry, established in 1957 with a clear mission to build meaningful relationships and enrich the lives of its members, guests, and over 17,000 employees. As the largest owner and operator of private clubs across the United States, Invited proudly manages more than 130 country clubs, city clubs, and athletic clubs. Each club is designed to offer first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fully equipped fitness centers. These extensive offerings create an environment where members and guests can enjoy leisure, recreation, and professional networking within a welcoming and inclusive community.

Joining Invited means becoming part of an incredible and diverse team committed to upholding the highest standards of hospitality and service. The organization fosters a culture of professionalism, teamwork, and continuous improvement, ensuring an exceptional ClubLife experience for all its members. Invited’s dedication to employee growth includes comprehensive training programs, supportive management, and opportunities to advance within the company’s expanding portfolio of clubs.

The role of Server Assistant at Invited is vital to the seamless delivery of exceptional dining experiences that reflect the club’s standard of excellence. As a Server Assistant, you will support the front-of-house team by assisting with food and beverage service, contributing to an efficient and pleasant dining environment for members and guests. This position requires attentiveness to detail, punctuality in service, and the ability to multi-task in a fast-paced setting. You will help set up dining areas, maintain cleanliness, restock supplies, and assist with food and beverage delivery to members and guests, ensuring all interactions are friendly and professional.

The Server Assistant collaborates closely with servers, banquet staff, and management to maintain a smooth flow during service hours, including special events and large parties. You will learn to gain a basic understanding of the à la carte menu and daily specials, empowering you to provide informed assistance to members and guests. Handling member requests courteously and escalating concerns to servers or management when necessary ensures that every guest's experience is handled with care and efficiency.

Safety and cleanliness are paramount in this role, requiring adherence to club policies and health standards at all times. The position demands physical stamina to stand, walk, and carry moderate loads for extended periods, accommodating the dynamic nature of the hospitality environment. A clean, neat uniform representing the club's high standards is required, reflecting professionalism in every interaction.

Working at Invited means being part of a dynamic workplace where teamwork is essential, and employees are encouraged to help each other and take initiative. You will attend daily briefings, engage actively with your team, and participate in your professional development by maintaining any necessary certifications, including food handler and alcohol server certifications. This role typically requires working varied hours including weekends and holidays, demanding flexibility and commitment.

Invited offers a supportive environment where you can grow your career in hospitality while enjoying comprehensive benefits and an inclusive culture dedicated to excellence and employee satisfaction. Be part of a company that values your contributions and shares your passion for exceptional service, all while working in some of the nation's most prestigious private club settings.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food and beverage service
  • Current food handler and alcohol server certifications as required by state and city regulations
  • Ability to stand, walk, and perform physical activities for extended periods
  • Ability to work in varying temperatures and environments
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required
  • Able to lift, carry, push, and pull up to 100 lbs occasionally
  • Effective communication skills, including talking and hearing, with sufficient visual acuity

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food and beverage service
  • Current food handler and alcohol server certifications as required by state and city regulations
  • Completion of Invited's F&B service training program
  • Excellent communication skills with the ability to speak clearly and effectively
  • Ability to follow instructions and communicate well with team members

Job Duties

  • Assist with delivering food and beverages to members/guests, ensuring prompt service
  • Help maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies
  • Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions
  • Greet members/guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment
  • Collaborate with team members to ensure a smooth dining experience, providing support as needed
  • Assist in handling member/guest requests and complaints, escalating issues to servers or management when necessary
  • Complete side work, including cleaning, organizing, and stocking work areas to meet club standards

Job Criteria

Experience

No experience required


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