Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences across a variety of luxury and lifestyle hotel brands. Among its prestigious portfolio is W Hotels, a brand that has redefined luxury by igniting curiosity and expanding the worlds of travelers worldwide. W Hotels prides itself on an innovative and energetic service culture centered around the philosophy of Whatever/Whenever, aiming to fulfill guests' passions and create unique, memorable experiences. Located at 300 12th Ave S, Nashville, Tennessee, this particular position is part-time and categorized under Food and Beverage & Culinary, designed to support the dynamic operations of W Hotels in a non-management capacity.
The role of a Guest Service Support Expert at W Hotels goes beyond the traditional food service. It is about crafting an experience that resonates with guests long after they have left. This role introduces an essential layer of service that enhances the overall dining and hospitality atmosphere, ensuring that all food and beverage operations are conducted smoothly and efficiently. Responsibilities include setting tables, assisting kitchen staff, maintaining cleanliness of work areas, and replenishing supplies, all of which contribute to a seamless guest experience. The position requires a proactive approach, physical stamina for standing or walking for extended periods, and the ability to manage various tasks that involve handling objects up to 50 pounds with assistance.
The ideal candidate is expected to uphold Marriott International's high standards in workplace safety, company policies, and quality service, reflecting professionalism in uniform, personal presentation, and communication. While no prior supervisory experience is required, a high school diploma or GED equivalent is preferred. Experience in a food and beverage setting is advantageous but not mandatory, making this role accessible to those new to the industry yet eager to contribute. Moreover, Marriott International is committed to equal employment opportunities, encouraging a diverse workforce and an inclusive culture where all associates can thrive. This commitment supports a dynamic environment where unique backgrounds and perspectives are not only welcomed but celebrated.
Joining W Hotels means becoming part of a forward-thinking team dedicated to innovation and excellence in hospitality. From managing physical tasks to fostering a welcoming environment, the Guest Service Support Expert plays a critical behind-the-scenes role that supports the brand's mission to bring the best possible service to their guests. This opportunity allows individuals to grow, belong, and become the best version of themselves within a globally respected company that nurtures talent and values contribution at every level.
The role of a Guest Service Support Expert at W Hotels goes beyond the traditional food service. It is about crafting an experience that resonates with guests long after they have left. This role introduces an essential layer of service that enhances the overall dining and hospitality atmosphere, ensuring that all food and beverage operations are conducted smoothly and efficiently. Responsibilities include setting tables, assisting kitchen staff, maintaining cleanliness of work areas, and replenishing supplies, all of which contribute to a seamless guest experience. The position requires a proactive approach, physical stamina for standing or walking for extended periods, and the ability to manage various tasks that involve handling objects up to 50 pounds with assistance.
The ideal candidate is expected to uphold Marriott International's high standards in workplace safety, company policies, and quality service, reflecting professionalism in uniform, personal presentation, and communication. While no prior supervisory experience is required, a high school diploma or GED equivalent is preferred. Experience in a food and beverage setting is advantageous but not mandatory, making this role accessible to those new to the industry yet eager to contribute. Moreover, Marriott International is committed to equal employment opportunities, encouraging a diverse workforce and an inclusive culture where all associates can thrive. This commitment supports a dynamic environment where unique backgrounds and perspectives are not only welcomed but celebrated.
Joining W Hotels means becoming part of a forward-thinking team dedicated to innovation and excellence in hospitality. From managing physical tasks to fostering a welcoming environment, the Guest Service Support Expert plays a critical behind-the-scenes role that supports the brand's mission to bring the best possible service to their guests. This opportunity allows individuals to grow, belong, and become the best version of themselves within a globally respected company that nurtures talent and values contribution at every level.
Job Requirements
- High school diploma or ged equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Physical ability to lift up to 25 pounds unaided and 50 pounds with assistance
- Follow company policies and maintain safe work practices
- Uphold quality standards
- Professional appearance and communication skills
Job Qualifications
- High school diploma or ged equivalent
- No related work experience required
- Previous experience in food and beverage preferred
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Physical ability to lift up to 25 pounds unaided and 50 pounds with assistance
- Professional appearance and communication skills
Job Duties
- Set tables and ensure dining areas are prepared
- Assist kitchen staff with food and beverage operations
- Clean work areas and replenish supplies as needed
- Follow company policies and maintain a safe work environment
- Uphold quality standards in service and presentation
- Manage physical tasks including lifting, carrying, and moving objects
- Communicate professionally with team and guests
Job Criteria
Experience
No experience required
Job Location
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