Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $16.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Life insurance
flexible schedule
growth opportunities
team atmosphere
Paid Time Off

Job Description

Chili's is a renowned casual dining restaurant chain that was established in Dallas, Texas in 1975. Over the decades, Chili's has become synonymous with hearty American fare, famous for its Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. The brand is firmly rooted in the hospitality and service industry, focusing on delivering an exceptional dining experience to guests in a welcoming and vibrant atmosphere. Chili's commitment extends beyond food as it values giving back to the community, fostering a culture of generosity and care among its team members and guests alike.

This particular role is an exciting opportunity to join the Chili's team as a Food Runner, an essential position within the hospitality and service department. Food Runners at Chili's play an integral role in shaping the guest experience by engaging enthusiastically with guests and team members while efficiently handling food delivery and clearing duties. Primarily, the position caters to individuals who are passionate about food and hospitality and are eager to grow their career swiftly within the restaurant, with a typical career progression moving towards becoming a server.

The Food Runner's responsibilities are broad and involve creating hospitable, customized service that resonates with guests, ensuring that every visit is memorable and delightful. Beyond just delivering food, Food Runners are tasked with maintaining cleanliness and order by pre-busing tables, removing used glassware, plates, and silverware without disrupting the guest’s dining experience. They collaborate closely with servers and other team members to guarantee overall guest satisfaction. The role demands flexibility, as Food Runners must be available to work on some weekends, weekdays, and holidays based on business needs.

Chili's fosters a dynamic work environment where employees are expected to think and act swiftly in a fast-paced, high-volume setting while maintaining a positive and proactive attitude. The restaurant emphasizes fun, personality, and genuine connections with guests, ensuring that the hospitality element complements the culinary offerings effectively. Prior experience in food service is considered a plus but not necessarily required, as Chili's is dedicated to providing comprehensive training and growth opportunities within the company.

Chili's also champions a supportive culture with a fast hiring process and flexible scheduling options, including part-time and full-time shifts. Employees benefit from a competitive benefits package that includes health, dental, and life insurance coverage. The team-oriented atmosphere and opportunities for professional growth make this a desirable workplace for individuals who value teamwork, customer service, and career advancement in the hospitality industry.

Overall, joining Chili's as a Food Runner is more than just a job; it's a chance to be part of a legacy brand that prioritizes service, hospitality, and community impact, while providing a platform for individuals to develop their skills and progress within the restaurant industry.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to work flexible hours including weekends, weekdays, and holidays
  • Strong customer service orientation
  • Ability to stand and walk for extended periods
  • Good communication skills
  • Willingness to learn and take direction
  • Ability to work in fast-paced environment

Job Qualifications

  • Great attitude and approach to guests and team members
  • Thinks and acts quickly in a fast-paced, high-volume environment
  • Provides a customized experience for every guest
  • Prior experience a plus
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team
  • Enthusiasm for food and hospitality

Job Duties

  • Provide hospitable and customized service to each of our guests
  • Improve the guest experience by interacting, connecting, and ensuring needs are met
  • Keep the tables free of dirty dishes through pre-bussing any empty glassware, debris, empty bottles, plate ware, silverware, etc.
  • Partner with other team members to ensure guest satisfaction
  • Must be available to work some weekends, weekdays, and holidays as needed
  • Contribute to maintaining a safe and welcoming environment

Job Criteria

Experience

No experience required


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